Manager - Commercial Education

Job Responsibilities

• Knowledge and Skills Development, management, and deployment of core curriculum for new hires to the organization.
• Create (creates agenda and training materials) and facilitate training classes as necessary.
• Regularly assess the performance of the commercial team and seek to identify regional, national, and role specific training needs and competency gaps and collaborate to devise a training plan(s) for improvement.
• Organize, lead, and present virtual and in-person trainings when requested.
• Field travel with members of the commercial team to learn about field challenges that can be supported by training as well as provide just-in-time coaching feedback to field team personnel and their supervisor.
• Collaborate with Learning & Technology vendors.
• Maintain a general understanding of the company's core products, systems, and processes to develop training in any of these areas.
• Handle multiple simultaneous projects, prioritize to meet tight deadlines, and demonstrate calmness in times of uncertainty and under stress.
• Apply strategic and creative thinking.
• Use Ms Word, Ms Excel, PowerPoint, and other tools when necessary for the creation of visually and verbally engaging training materials and reports.
• Create clear, well-written, grammatically correct communications and training documents.
• Continuously explore, assess, and present cutting-edge tools and industry trends to enhance the effectiveness of the Commercial Education department.
• Measure and report effectiveness of training programs toward pre-defined goals.

Required Qualifications

• Training and development experience in a biotech or healthcare related field.
• A minimum of 3 years' experience in a healthcare sales.
• Experience successfully coaching others.
• Proven ability to effectively present to small and large audiences.
• Must be a self-starter requiring little supervision.
• Bachelor's degree from an accredited university.
• Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to travel up to 30%.

Preferred Qualifications

• Experience in the oncology sales field.