Manager - Commercial Education

Job Responsibilities

• Knowledge and Skills Development, management, and deployment of core curriculum for new hires to the organization.
• Create (creates agenda and training materials) and facilitate training classes as necessary.
• Regularly assess the performance of the commercial team and seek to identify regional, national, and role specific training needs and competency gaps and collaborate to devise a training plan(s) for improvement.
• Organize, lead, and present virtual and in-person trainings when requested.
• Field travel with members of the commercial team to learn about field challenges that can be supported by training as well as provide just in time coaching feedback to field team personnel and their supervisor.
• Collaborate with Learning & Technology vendors.
• Maintain a general understanding of the company's core products, systems, and processes to develop training in any of these areas.
• Handle multiple simultaneous projects, prioritize to meet tight deadlines, and demonstrate calmness in times of uncertainty and under stress.
• Apply strategic and creative thinking.
• Use Ms Word, Ms Excel, PowerPoint, and other tools when necessary for the creation of visually and verbally engaging training materials and reports.
• Create clear, well written, grammatically correct communications and training documents.
• Continuously explore, assess, and present cutting edge tools and industry trends to enhance the effectiveness of the Commercial Education department.
• Measure and report effectiveness of training programs toward pre-defined goals.

Required Qualifications

• Training and development experience in a biotech or healthcare related field.
• A minimum of 3 years' experience in a healthcare sales.
• Experience successfully coaching others.
• Proven ability to effectively present to small and large audiences.
• Must be a self-starter requiring little supervision.
• Bachelor's degree from an accredited university.
• Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to travel up to 30%.

Preferred Qualifications

• Experience in the oncology sales field.