Manager, Collections
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes sections: About Engine (company description), Role Overview, Key Responsibilities, Qualifications, Compensation (including base pay range), The Engine Edge: Perks & Compensation (benefits). Also there is "Applications for this role will be accepted through ..." which is application instruction, should be removed. Also "We encourage you to apply early..." also instruction, remove.
We need to map content to headings.
- About the role: Could be Role Overview? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which headings to use based on content.
We have:
- About Engine (company description) maybe not needed as heading? Could be part of About the role? But "About the role" is about the role, not company. However we have "Role Overview" which describes the role. That could go under About the role heading.
- Responsibilities: Key Responsibilities.
- Requirements: maybe Qualifications? Actually Qualifications is separate heading. Requirements could be similar to Qualifications. But we have Qualifications section. We could treat Qualifications as Requirements? The instruction list includes both Requirements and Qualifications as possible headings. We need to decide which to use based on content. The posting has "Qualifications" heading with bullet list. So we can use Qualifications
. Then maybe we don't need Requirements if no separate content.
- Skills: Could be part of Qualifications (Excel, ERP, etc). Could be separate Skills section. But we can incorporate skills under Qualifications or maybe create Skills heading if we have distinct skill list. The posting includes "Solid financial acumen... Strong communicator... Experience with ERP systems... Advanced Excel and Google Sheets skills...". Those are skills/qualifications. Could be placed under Skills heading. However we already have Qualifications heading with bullet list; we could split: Qualifications for experience/education, Skills for technical skills. But instruction says prefer few substantive sections over many thin ones. So maybe combine into Qualifications.
- Benefits: The Engine Edge: Perks & Compensation includes benefits. Also there is "Compensation" section with base pay range. So we need Pay section for base pay range. Benefits section for perks/benefits.
- Schedule: Not mentioned; no schedule info, so we should not include Schedule heading.
- Pay: we have base pay range.
Thus sections: About the role (Role Overview), Responsibilities (Key Responsibilities), Qualifications (Qualifications), Pay (Base Pay Range), Benefits (The Engine Edge: Perks & Compensation). Possibly also include a short paragraph for About Engine? Could be part of About the role? Might be separate "About Engine" but not in list. Could we add a section like "About the company"? Not in allowed headings. Probably we should not add extra headings beyond those listed. So we can incorporate company description into About the role paragraph.
Thus output:
About the role
Qualifications
. Then maybe we don't need Requirements if no separate content. - Skills: Could be part of Qualifications (Excel, ERP, etc). Could be separate Skills section. But we can incorporate skills under Qualifications or maybe create Skills heading if we have distinct skill list. The posting includes "Solid financial acumen... Strong communicator... Experience with ERP systems... Advanced Excel and Google Sheets skills...". Those are skills/qualifications. Could be placed under Skills heading. However we already have Qualifications heading with bullet list; we could split: Qualifications for experience/education, Skills for technical skills. But instruction says prefer few substantive sections over many thin ones. So maybe combine into Qualifications. - Benefits: The Engine Edge: Perks & Compensation includes benefits. Also there is "Compensation" section with base pay range. So we need Pay section for base pay range. Benefits section for perks/benefits. - Schedule: Not mentioned; no schedule info, so we should not include Schedule heading. - Pay: we have base pay range. Thus sections: About the role (Role Overview), Responsibilities (Key Responsibilities), Qualifications (Qualifications), Pay (Base Pay Range), Benefits (The Engine Edge: Perks & Compensation). Possibly also include a short paragraph for About Engine? Could be part of About the role? Might be separate "About Engine" but not in list. Could we add a section like "About the company"? Not in allowed headings. Probably we should not add extra headings beyond those listed. So we can incorporate company description into About the role paragraph. Thus output:About the role
Role Overview content...
Responsibilities
- ... each responsibility as li
Qualifications
- ... each qualification as li
Pay
Base Pay Range $83,000—$115,000 USD
Benefits
- ... benefits list
maybe two paragraphs. Responsibilities list: bullet points from Key Responsibilities. Let's extract each line: - Team Leadership: Manage, coach, and develop a team of commission collections specialists. Set clear goals, hold the team accountable to KPIs, and support day-to-day performance and career growth. - Operational Ownership: Oversee end-to-end invoicing, collections, and reconciliation of hotel and supplier commission activity, ensuring accuracy and timely processing each month. - Cash Application & GL Accuracy: Coordinate with Accounts Receivable Manager to ensure commission cash receipts are posted timely and accurately to the General Ledger, and that AR Aging reports are maintained and reviewed regularly. - Reconciliation: Perform and coordinate reconciliations post invoice together with Reconciliation Manager across high-volume commission and incentive payment datasets to validate completeness and identify variances, including invoice adjustments and credits. - Process Improvement: Identify and implement improvements to invoicing, cash application, and reporting workflows - including automation opportunities - to reduce manual effort and improve recovery rates. - Cross-Functional Partnership: Collaborate with Accounting, Finance, Sales, Accounts Receivable, Reconciliation, Groups Contracting, Data Analysts, Member Support and Supply to ensure monthly commission and incentive revenue is accurate, and to investigate month-over-month fluctuations. - External Communication: Communicate directly with hotel and supplier representatives to resolve discrepancies, follow up on outstanding payments, and maintain strong working relationships. - Tools & Systems: Manage third-party tools and processes that support hotel invoicing and payment activities. - Reporting: Track and report on key metrics (collection %, dispute rates, DSO, aging) to senior leadership, and flag risks that could lead to revenue leakage. - Special Projects: Contribute to ad-hoc projects and cross-functional initiatives as business needs evolve. Qualifications list: - 8+ years of experience in commission collections, accounts receivable, or operations, with at least 5+ years of direct people management experience. - Hotel, travel supplier, or related industry experience is a plus. - Solid financial acumen and understanding of AR, cash application, and GL processes. - Accounting or Finance degree preferred. - Strong communicator, comfortable working with both internal cross-functional partners and external hotel/supplier contacts. - Experience with ERP systems (NetSuite preferred; Salesforce a plus). - Advanced Excel and Google Sheets skills; proficient across Microsoft Office and Google Workspace. - Detail-oriented, organized, and able to manage competing priorities across a monthly close cycle. Pay: Base Pay Range $83,000—$115,000 USD Benefits: The Engine Edge: Perks & Compensation section includes: "Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions. Benefits: Check out our full list at engine.com/culture Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed. Perks and benefits may vary based on employment type, location, and more" We need to preserve substantive info. So we can list benefits as bullet points: - Competitive base pay tied to role and experience, with equity for all employees. - Some roles eligible for bonuses or commissions. - Full benefits list available at engine.com/culture. - Hybrid-hub model: option to work from amazing offices or fully remote. - Perks and benefits may vary based on employment type, location, etc. We should avoid repeating base pay info already in Pay section; but we can still mention equity etc. Now produce HTML. Make sure no extra headings like About Engine. Use only headings we have. Thus final HTML:
About the role
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and groups representing 1.8M+ travelers. We're the retailer and the rails of business travel, one of the fastest-growing companies in travel tech, built on a decade of proprietary technology, supply, and pricing no one else can replicate. Other travel and AI companies run on our infrastructure to book real trips, hold rates, and move payments, without building any of it themselves. We built it, AI-forward at every layer, from how travelers book to how the rails run. That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026). We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar. Come outpace the ordinary and build the future of travel with us.
We're looking for a Manager, Collections to lead the day-to-day operations of our supplier commission revenue and collections function for hotels and rental cars. In this role, you'll own the execution of invoicing, collections, and reconciliation processes, manage a team of specialists, and drive continuous improvement to protect and grow Engine's commission revenue. This is a hands-on management role focused on operational excellence, accuracy, and cash flow optimization. You'll work closely with Accounting, Finance, Supply, and external hotel and supplier partners to ensure Engine captures every dollar earned as we scale.
Responsibilities
- Team Leadership: Manage, coach, and develop a team of commission collections specialists. Set clear goals, hold the team accountable to KPIs, and support day-to-day performance and career growth.
- Operational Ownership: Oversee end-to-end invoicing, collections, and reconciliation of hotel and supplier commission activity, ensuring accuracy and timely processing each month.
- Cash Application & GL Accuracy: Coordinate with Accounts Receivable Manager to ensure commission cash receipts are posted timely and accurately to the General Ledger, and that AR Aging reports are maintained and reviewed regularly.
- Reconciliation: Perform and coordinate reconciliations post invoice together with Reconciliation Manager across high-volume commission and incentive payment datasets to validate completeness and identify