Manager, Clinical Programs (Clinical Transformation)

About the role

The Manager, Clinical Programs plays a critical leadership role in shaping DaVita’s clinical strategy and overseeing the execution of key initiatives that support our goals of improving patient quality of life.

Responsibilities

• Coordination across strategy lanes, reporting, product, training, and change lanes to ensure a thoughtful approach to clinical execution and implementation
• Lead the development and execution of project plans, defining milestones, timelines, and ensuring projects stay on track to meet deadlines
• Establish and track key performance metrics, ensuring the evaluation of success and program impact aligns with organizational goals
• Manage stakeholder relationships, ensuring effective communication, coordination, and provide regular leadership updates on project progress and challenges
• Collaborate with cross-functional teams to ensure alignment of operational strategies and clinical outcomes and appropriate prioritization of initiatives
• Partner closely with field operations for proactive and ongoing feedback to ensure implementation and adoption of key clinical initiatives
• Oversee the day-to-day operations of key initiatives, ensuring that tools, workflows, and support structures are in place to maintain long-term impact and efficiency
• Monitor program performance, proactively identifying areas of improvement, and lead efforts to drive continuous improvement in program execution and outcomes
• Pilots and experiments with new clinical programs, building consensus around best practices across stakeholders, and scaling successful initiatives
• Synthesize complex data and findings, presenting insights in a clear, actionable format to senior leadership and stakeholders
• Lead the process of translating complex business challenges into strategic recommendations and cohesive, impactful stories

Qualifications

• Bachelor's degree preferred
• 5-7 years of work experience, RN license/experience preferred
• Demonstrated experience and/or interest in healthcare delivery and patient experience
• Strong analytical and presentation skills preferred
• Highly collaborative with the ability to impact change

Additional Skills

• Strong problem-solving, analytical, and communication skills with the ability to clearly convey complex ideas to diverse audiences
• Excellent written and verbal communication skills, with a proven ability to build relationships and gain credibility across broad stakeholder groups
• Ability to balance strategic vision with tactical execution to achieve impactful results
• Proficiency in Excel and PowerPoint
• Exceptional executive communication skills, including the ability to present complex information clearly and persuasively
• Comfort with ambiguity and the ability to navigate complex, evolving environments
• Outstanding conceptual, analytical, and strategic thinking skills
• Strong project management capabilities, with experience leading multiple initiatives across cross-functional teams
• Proven ability to prioritize, evaluate, and manage workloads while identifying growth opportunities

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

Pay

$78,000.00 - $119,000.00/year

Schedule

~5% of the time