Manager, Clinical Program

About the role

Manages clinical services, systems, and performance improvement activities as they relate to a multidisciplinary approach to providing care to injured patients. Collaborates with the leadership in developing and maintaining policies and procedures for the Trauma Critical Care Department.

Responsibilities

• Collaborates with the Nurse Executive to establish nursing care standards and evaluates staff compliance; identifies research protocols affecting the patient population served and keeps nursing staff informed; facilitates effective provision of support services essential to patient care.
• Maintains a safe and caring environment for patients that is conducive to positive health teaching and maintenance; addresses patient and family expectations of care; develops mechanisms to assess the same; develops unit goals and objectives to support institutional values and goals, with input from staff.
• Recognizes the need for patient care to be delivered in a culturally sensitive manner and role‑models sensitivity to staff; provides intramural and extramural education for professional staff related to trauma patient care, including pre‑hospital educational activities for staff.
• Provides other professional staff trauma‑related education as needed; monitors clinical process indicators, system issues, and outcomes related to quality of care for trauma patients, including developing quality indicators, filters, and audits; identifies trends and sentinel events; participates in case reviews of trauma patients; assists leadership in outlining and implementing remedial actions.
• Manages the operational, personnel, and financial aspects of the trauma program as needed; serves as a liaison to hospital administration for the trauma program.
• Assists in organizing and documenting compliance with governmental, regulatory, or American College of Surgeons requirements for the trauma center; oversees collection, coding, storage, use, and validation of trauma patient data while protecting patient confidentiality.
• Serves as an internal resource for staff throughout the hospital and an external resource for pre‑hospital providers regarding trauma patient care.
• Assists in facilitating research and protocol design, data collection, analysis, and publication efforts.
• Participates in the development of trauma care systems at the community, state, and national levels; assists in supervising the Prevention/Outreach Nurse Educator.
• Performs related duties as required. All responsibilities noted are essential functions under the Americans with Disabilities Act; duties not mentioned but related are not essential functions.

Qualifications

• Bachelor of Science in Nursing (BSN) required.
• Current license to practice as a Registered Professional Nurse in New York State, plus specialized certifications as needed.
• 6–8 years of relevant experience.
• 2–5 years of leadership/management experience.

Salary Detail

The salary range and/or hourly rate listed is a good‑faith determination of potential base compensation that may be offered to a successful applicant at the time of this advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).