Manager Clinical Practice VHS Hospice-FT

Responsibilities

• Oversee the development and implementation of the physicians plan of treatment.
• Supervise and manage clinical staff and appropriate support staff.
• Ensure ongoing performance improvement activity.
• Oversee the development and implementation of the physicians plan of treatment.
• Affirm services are in compliance with physician orders.
• Affirm plan of treatment is received within regulatory time frames and re-certifications are timely, complete, and accurate.
• Conduct regular case conferences/team meetings with staff.
• Keep staff informed.
• Perform supervisory visits within organization and regulatory requirements.
• Match client with staff according to needs, territories, client loads and clinical skills.
• Participate with recruitment and orientation of staff.
• Affirm appropriate staffing.
• Maintain vacancy and turnover metrics at established goals.
• Perform regular review of client records to assure care is appropriate.
• Affirm documentation supports care delivered.
• Manage daily operation of business through use of report library in appropriate system.
• Meet the needs of the staff (e.g. educational, training, reinforcements).
• Support staff’s understanding of nursing standards, regulatory policies and organization policies.
• Affirm staff are compliant with all mandatory in-services.
• Perform and ensure ongoing performance improvement activities.
• Affirm that Performance Improvement (PI) indicators are measured quarterly and action plans are successfully implemented.
• Complete clinical record review and trending reports.
• Maintain infection logs and incident reports.
• Maintain a relationship with referral sources, community, patients, families, and subcontractors.
• Process and investigate complaints per organization policy.
• Review complaint logs on a quarterly basis and utilize to develop appropriate resolution.
• Respond to referral sources in a timely and effective manner.
• Affirm customer satisfaction is at or above benchmark.
• Financially ensure appropriate payors are identified and billed within regulatory time frames.
• Obtain authorizations for visits.
• Affirm frequency/duration are correct and match 485 form.
• Bill supplies appropriately.
• Affirm PPS matrix report is within benchmarks.
• Recognize patient/client grievances and interact appropriately with the customer in a constructive way.
• Affirm customer satisfaction is at or above benchmarks.
• Recognize team member issues/concerns and respond and interact professionally with team member to resolve issue/concerns.
• Affirm turnover rates is above or below benchmark.
• Prepare appropriate materials for team meetings and conduct team meeting in the absence of Nurse Manager.
• Remain available to clinicians after hours for concerns/questions.

Qualifications

• Three (3) to Five (5) Years RN Experience
• Proficient in Microsoft Office Suite
• BSN in progress and/or willing to acquire within three (3) years of hire
• Two (2) to (3) Years Management Experience
• Homecare Experience
• NJ State Professional Registered Nurse License.
• AHA Basic Health Care Life Support HCP Certification.