Hospice Clinical Manager

Essential Job Functions/Responsibilities

• Receives case referrals.
• Reviews available patient information related to case, including home visits, to determine hospice/home care needs.
• Sets up appropriate hospice personnel to cases as needed.
• Convenes with MEDICAL DIRECTOR regarding any questions about an individual's eligibility for services.
• Reviews and evaluates each case through various means such as home visits, conferences, record review, and the services provided by clinicians; discusses and verifies impressions, instructs, and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.
• Reviews patient's medical diagnosis, prognosis, medications, procedures, and clinical course.
• Manages and manages workflow in EMR system.
• Aids clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing plan of care.
• Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
• Conducts quarterly record reviews and communicates findings and recommendations to Clinical Director/Director of Patient Care Services and hospice personnel.
• Aids in the screening and interviewing process of new employees and makes recommendations for employment of individuals.
• Aids in the orientation of new employees.
• Aids Clinical Director/Director of Patient Care Services and other supervisory hospice personnel in the planning, implementation, and evaluation of inservice and continuing education programs.
• Aids in the formulation, revision, implementation, and evaluation of organization policies, procedures, goals, and objectives, both short and long range.
• Complies with accepted professional standards and principles.
• Assesses health needs of community and assists in the development of plan(s)/program(s) to meet needs.
• Participates in public relations and community activities that promote the organization's role as an effective member of the hospice and health care delivery system.
• Promotes customer service orientation to all hospice personnel.
• Participates actively in quality assessment performance improvement teams and activities.

Position Qualifications

• Registered nurse with current licensure to practice professional nursing in the state.
• Graduate of NLN accredited school of nursing with a BSN degree is preferred or a minimum of one (1) year experience as a professional nurse within the last three (3) years.
• Previous experience in hospice/home care setting and with two (2) years management or supervisory experience.
• Proven ability to work within an interdisciplinary setting.
• Complies with accepted professional standards and practice.
• HCHB and Pointcare experience preferred.
• Has excellent observation, good nursing judgment and communication skills.
• Understands hospice philosophy and issues of death/dying.
• Understands principles of pain/symptom management.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
• Complies and maintains current CPR certification.
• Demonstrates excellent observation, verbal and written communication skills.