Clinical Manager

About the role

Montgomery Eye Physicians seeks a Clinical Manager to oversee clinical activities and train technicians.

Responsibilities

• Develop and implement a scalable training strategy for ophthalmic technicians
• Design, develop, and evaluate training programs using various methods including tech-based learning, simulations, mentoring, on-the-job training, and case studies
• Ensure all training complies with JCAHPO standards and complete annual/bi-annual skills competencies for all active ophthalmic technicians
• Train on all new and current diagnostic equipment and organize, schedule, and conduct training for new hires, re-training, and new initiatives
• Develop and maintain a library of training materials and conduct hands-on training within the clinical setting
• Assess the effectiveness of training and set training goals and objectives
• Aid with patient flow, diagnostic testing, and technician exam components as needed
• Work with providers to develop protocols and update manuals as needed
• Onboard new clinical hires, conduct performance reviews, and handle disciplinary actions and terminations
• Maintain training records and ensure compliance with HR procedures
• Support training initiatives by building a team of trainers and other support staff
• Travel as needed to support operations and training

Requirements

• High School Diploma required, advanced degree preferred
• JCAHPO certification required, COT preferred, COA required
• 5 years Ophthalmology experience preferred
• Experience conducting or developing training programs preferred
• Proven ability to educate and train clinical staff
• 5 years of progressively responsible operations experience in a clinical healthcare environment required
• Ability to travel up to 50% of the time as needed

Qualifications

• High School Diploma required
• Advanced degree preferred
• JCAHPO certification required
• COT preferred
• COA required
• 5 years Ophthalmology experience preferred
• Experience conducting or developing training programs preferred

Skills

• Excellent problem-solving skills
• Knowledge of applicable laws, regulations, and standards by JCAHPO and other regulatory agencies
• Effective communication and leadership skills
• Ability to work independently and manage multiple tasks

Benefits

• Competitive benefits package including medical, dental, vision, 401k with match, HSA/FSA, telemedicine, generous PTO, employee discounts, and perks
• Employee Assistance Program
• Group life/AD&D, short-term disability insurance, long-term disability insurance

Pay

• Competitive salary based on experience and qualifications

Schedule

• Full-time position