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Jobs · Management · Minnesota

Manager Clinical Engineering Service Operations

Allina Health · Minneapolis, MN · 1 wk ago
Management$48.29–$66.81/hrFull-time

Principle Responsibilities

  • Prepare budget for modalities of responsibility through.
  • Communicate budget projections to sites and gain approval.
  • Manage to budget through on-going review of financial performance.
  • Develop and monitor contingency plans to correct unfavorable variances.
  • Establish and deliver financial savings targets for modalities of responsibility.
  • Act as liaison of the clinical engineering services program to executives and departmental leaders.
  • Address customer questions and issues, while identifying opportunities for continuous improvement of services.
  • Manage and coordinate site specific and system-wide projects related to clinical equipment services within portfolio.
  • Measure customer satisfaction and maintain acceptable service levels.
  • Manage the call center and on call schedule.
  • Support activities related to staffing management (hiring, union, reviews, performance management, etc.).
  • Lead the overall strategy for select modalities for the department.
  • Identify innovative opportunities to improve service while reducing costs by modality through collaboration with technician experts, vendors, Supply Chain, and customers.
  • Provide consultative input to the organization for capital acquisitions of specific technologies.
  • Drive service strategies that reduce cost while maintaining quality.
  • Ensure data integrity and metric management of technologies.
  • Identify, develop and implement site specific and system-wide technology projects.
  • Ensure compliance with regulatory and accreditation agencies through management of goals and metrics, documentation, policies & procedures.
  • Maintain knowledge of requirements and industry standards.
  • Support Risk Management activities including equipment recalls and alerts, patient or employee incidence and corrective or preventative action (CAPA) opportunities.
  • Participate in accreditation and regulatory surveys and provide supporting documentation when required.

Required Qualifications

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.
  • 7+ years experience in customer service or data entry.
  • 3+ years experience with clinical experience services management.

Preferred Qualifications

  • High school diploma or GED.
  • Bachelor's degree in business, health care, engineering or related field.
  • 0 to 2 years leadership experience.

Physical Demands

  • Sedentary: lifting weight up to 10 lbs. occasionally, negligible weight frequently.

Pay Range

Pay Range: $48.29 to $66.81 per hour.

Benefits Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits Include Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employerBenefit eligibility/offerings are determined by FTE and if you are represented by a union.

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