Manager Clinic Operations

About the role

The Manager Clinic Operations role at St Joseph Hospital & Medical Center in Phoenix, Arizona, is a pivotal position aimed at leading and empowering a dedicated clinical team to achieve exceptional patient care and clinical excellence.

Responsibilities

• Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations.
• Supports the established processes and systems to enhance customer service.
• Assists in determining the workload priorities to enable timely completion of tasks.
• Supports the ongoing technical and professional training and development of staff to enhance clinic and individual performance and staff career growth.
• Maintains a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal, regulatory and Dignity Health requirements impacting areas of responsibilities.
• Manages the revenue cycle, balancing number of visits/services with operational revenue requirements, and supports the management of supply costs, tracking inventory usage.

Requirements

• Bachelor's Degree or five (5) years of job-related experience in lieu of the degree
• Two (2) years supervisory experience
• Three (3) years experience in a related field
• Working knowledge of community clinic/health center operations

Qualifications

• Exceptional communication skills to transform every interaction into a powerful opportunity to elevate understanding and drive superior patient outcomes.
• Confident leadership, ability to handle tough conversations with grace, and a strong educational background.

Skills

• Strong leadership and management skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of community clinic/health center operations.

Benefits

CommonSpirit Health offers a competitive benefits package, including medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefits, and more. For more details, please visit our Total Rewards page.

Pay

The posted compensation range for this position is $45.26 - $67.32 per hour, reflecting the lowest to highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Schedule

This role is full-time with an 80-hour work week, Monday through Friday, and operates on a Day shift with no remote work option.