Manager, Client Programs & Events

About the role

The Manager, Client Programs & Events will oversee the planning and execution of client events, manage budgets, vendors, and logistics, and provide strategic guidance to partners and stakeholders.

Responsibilities

• Oversees the planning and execution of client events, including CLE seminars, webinars, dinners, receptions, and other Business Development and Marketing initiatives.
• Collaborates with the business development team, practice groups, and partners to ensure all events support the Firm’s strategic business development objectives and client engagement goals.
• Manages event logistics, including venue selection, vendor management, contract negotiations, and on-site execution.
• Develops and proposes innovative event concepts and agendas that align with practice group priorities and firmwide business development strategies.
• Develops and manages event estimates and budgets to ensure cost-effective delivery.
• Provides strategic guidance to partners and stakeholders throughout the event planning process, ensuring alignment with business objectives and client expectations.
• Conduct comprehensive post-event analysis, including ROI measurement and stakeholder feedback, to inform continuous improvement and future event planning.
• Mentors and supports the professional development of junior team members, fostering a collaborative and high-performing team environment.
• Monitors industry trends, competitor activities, and emerging event technologies to ensure the firm’s events remain innovative, competitive, and aligned with best practices.

Requirements

Knowledge of Firm operations, policies and procedures
Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
Demonstrates effective interpersonal and communication skills, both verbally and in writing
Demonstrates close attention to detail
Excellent analytical, troubleshooting, organizational, and planning skills
Ability to handle multiple projects and shifting priorities
Ability to handle sensitive matters and maintain confidentiality
Ability to organize and prioritize work
Ability to work well in a demanding and fast-paced environment
Ability to work well independently as well as effectively within a team
Use discretion and exercise independent and sound judgment
Broad and thorough knowledge of events planning functions
Experience with database management (InterAction is a plus)
Familiarity with legal business issues and Fortune 500 companies
Strong writing and editing skills
Flexibility to travel
Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Qualifications

Minimum of seven years related experience in a law firm, professional services firm, or similar high-velocity client-service environment

Skills

Exception interpersonal, written, and verbal communication skills
Effective crisis management and problem-solving skills

Benefits

Competitive salaries and year-end discretionary bonuses
Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits
Generous paid time off
Paid leave options, including parental
In-classroom, remote, and on-demand learning and professional development opportunities
Robust well-being classes and programs
Opportunities to give back and make an impact in local communities

Pay

$135,000 - $165,000

Schedule

Hybrid in-office/remote working schedule