Manager, Charter Air Operations

About the Company

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, fashion, and culture. The company provides unrivaled access for corporate clients and fans seeking official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more.

An official partner and service provider to over 150 iconic rights holders—such as the IOC (Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America—On Location also owns and operates its own unique experiences. The company is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment organization.

About the Role

The Manager of Charter Air Operations will manage key aspects of the client and university partner interface within the Charter Air department. Responsibilities include overseeing the sourcing-to-collection lifecycle for charter air transportation, maintaining relationships with charter departments at commercial airlines and regional charter air carriers, and managing the relationship, selection, and contracting processes for collegiate and event clients. This role may also involve supervising Charter Air Coordinators.

Responsibilities

• Maintain strong relationships with university partners and work closely with charter air carriers.
• Coordinate and communicate with Anthony Travel onsite athletics personnel and Event Managers across the organization.
• Ensure Anthony Travel receives the best available rates in the market.
• Assist in managing contracts to minimize risk and maximize company revenue.
• Perform situation analysis and decision-making.
• Work with charter air liaisons to prepare charters for events and address customer service issues.
• Identify solutions to process or business problems proactively.
• Oversee all aspects of the air charter process, including:
  • Client reporting
  • Accuracy and consistency with procedures and policies
  • Data and information setup in travel management systems
  • Customer travel experience, including coordination with carriers, TSA, airports, and handling flight interruptions

Requirements

• Seven or more years of related business, sales, and charter air management experience.
• Bachelor’s degree or equivalent combination of education and experience.
• Proven leadership and management skills.
• Strong client-service and vendor management orientation, with solid interpersonal, communication, and collaboration skills.
• Experience working with Airline Certificates (Part 121, 125, & 135).
• Business knowledge of ARGUS ratings, airline certificates (Part 121, 125, and 135), DOT regulations, CFR, Part 212 affinity/single entity, and Part 380/public charters.
• History of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization.
• Ability to understand and follow internal business processes, recommending and deploying improvements where possible.
• Business knowledge or familiarity with the end-to-end travel lifecycle and charter air operations and contracts.
• Professional and effective representation of Anthony Travel in phone and face-to-face interactions.
• Ability to work as a team player to establish business processes and meet team goals.

Skills

• Tenacious and persistent attitude with a proactive and inquisitive mindset.
• Strategic decision-making ability.
• Detail-oriented with strong problem-solving skills.
• Strong project management skills.
• Ability to work well under pressure and handle a fast-paced, ever-changing environment.
• Availability to work extended hours, including nights, weekends, and holidays when necessary.
• Deep and personal commitment to Anthony Travel’s Core Values:
  • Treat others as you want to be treated.
  • Enrich the lives of everyone we touch (associates, customers, and vendors).
  • Integrity and honesty.
  • Commitment to mutually beneficial solutions and relationships.
  • Professionalism.
  • Fun and healthy environment, attitude, and associates.

Core Values

• Exceed all service expectations with our customers, partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us—always.
• Propel the power of diversity in thought, team, and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude—treat others as you want to be treated.

Pay

Hiring rate range: $50,625 – $67,500 annually. The company strives to provide locally competitive rewards packages, including base rate, short- and long-term incentives, growth and developmental opportunities, and robust benefits such as health care, retirement, and vacation or other paid time off.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off.
• 401k plan.