Manager, Central Sterile Processing
Massachusetts General Hospital · Danvers, MA · 4 days ago
Management$87k–$126k/yrFull-time
About the role
The role involves managing the operational, financial, quality, and personnel performance of sterile processing operations across assigned departments or locations. It requires leading supervisors and operational teams, ensuring effective workforce management, resource allocation, regulatory compliance, and the delivery of safe, high-quality, and efficient reprocessing services aligned with organizational and patient care objectives.
Responsibilities
- Manages daily sterile processing operations, ensuring safe, efficient, and compliant reprocessing activities.
- Manages and develops staff through performance management, coaching, training, and employee engagement activities.
- Oversees staffing, scheduling, workflow coordination, and resource allocation to support operational and customer service needs.
- Ensures compliance with applicable regulatory, accreditation, infection prevention, safety, and departmental standards.
- Maintains departmental quality, productivity, and service metrics and implements corrective actions as needed.
- Oversees instrumentation, inventory, and supply operations to ensure operational readiness and availability of resources.
- Collaborates with perioperative services, procedural areas, supply chain, and other stakeholders to support procedural readiness and service delivery.
- Investigates and resolves operational, quality, customer service, and personnel issues.
- Participates in departmental budgeting, resource planning, and process improvement initiatives.
Qualifications
- Education: High School Diploma or Equivalent required and Bachelor's Degree in related field of study preferred.
- Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certification Board for Sterile Processing and Distribution, Inc. required; Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred; Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred.
Additional Job Details
- Physical Requirements: Standing Frequently (34-66%), Walking Frequently (34-66%), Sitting Occasionally (3-33%), Lifting Frequently (34-66%) 35lbs+ (w/assisted device), Carrying Frequently (34-66%) 20lbs - 35lbs, Pushing Occasionally (3-33%), Pulling Occasionally (3-33%), Climbing Rarely (Less than 2%), Balancing Frequently (34-66%), Stooping Occasionally (3-33%), Kneeling Occasionally (3-33%), Crouching Occasionally (3-33%), Crawling Rarely (Less than 2%), Reaching Frequently (34-66%), Gross Manipulation (Handling) Frequently (34-66%), Fine Manipulation (Fingering) Frequently (34-66%), Feeling Constantly (67-100%), Foot Use Rarely (Less than 2%), Vision - Far Constantly (67-100%), Vision - Near Constantly (67-100%), Talking Constantly (67-100%), Hearing Constantly (67-100%), Remote Type Onsite Work Location 102 Endicott Street, Scheduled Weekly Hours 40, Employee Type Regular, Work Shift Day (United States of America).
Pay Range
$86,611.20 - $126,027.20/Annual
Grade
8