Manager, Care Services

Duties and Responsibilities

• Counsels and assesses specialized care needs for people living with ALS and caregivers, and families experiencing complex needs/situations or expertise area.
• Manages a portfolio of clients, ensuring their needs are met within the Association's capabilities. Oversees field staff in assigned territory to ensure care services are delivered effectively.
• Provides information on programs, services, resources, and educational materials. Coordinates referrals to and partnerships with healthcare providers and community agencies.
• Facilitates and evaluates support groups to meet the needs of the ALS community. Collaborates with the CS Director and Managing Director to implement and evaluate program outcomes.
• Ensures quarterly engagement with those living with ALS and/or their caregivers. Documents all pertinent engagements as per Care Services Standards.
• Educates and informs the public and professionals about ALS, its management, related research, and The ALS Association's mission.
• Serves as a liaison between the ALS Clinic multidisciplinary team and The Association, developing and maintaining clinic relationships through ongoing interactions.
• Develops and provides professional in-service educational programs to ALSA staff and healthcare professionals.
• Participates in continuing education seminars, workshops, and conferences as necessary.
• Mentors new staff members.

Qualifications

• Bachelor’s Degree or related experience in social work, case management, health administration, allied and public health, nursing, or a related area required.
• Minimum of four years of related professional experience and/or training, or equivalent combination of education and experience.
• Demonstrated ability to utilize management skills such as problem-solving, solid reasoning, critical thinking, budget/program planning, performance improvement, organizational planning, implementing, and monitoring performance standards.
• Knowledge of ALS is a plus, but not required.
• Experience with progressive neurodegenerative disease.
• Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred.

Pay

The ALS Association's pay range for this position is $50,649 - $79,346.

Benefits

The ALS Association offers various benefits including healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off, and several paid holidays. The Association may also offer merit-based increases tied to individual performance.

Accessibility

Please email onlineaccommodations@alsa-national.org if you need accommodation for the application process.

COVID-19 Vaccination Requirement

The ALS Association encourages their employees to be fully vaccinated against COVID-19, as considered per CDC guidelines. Proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.