Manager, Campaign Operations

About the Opportunity

The organization empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

About the Role

The Marketing Operations team is the strategic backbone of marketing efforts, building the scalable systems and processes that fuel global growth, managing the marketing technology stack, and enabling seamless campaign execution. This team collaborates across the organization with sales, systems, and product marketing to drive efficiency and impact. As the Manager of Campaign Operations, you will lead the team responsible for the execution and delivery of digital marketing campaigns. This is a highly strategic role where you will not only manage a global team but also architect the frameworks, processes, and enablement tools for enterprise marketing managers across the US, UK, and Mexico. You are passionate about developing best-in-class processes and automation to drive high performing campaigns for scale. You are excited by the challenge of a fast-paced, hyper-growth environment, and can confidently navigate ambiguity, drive requirements, and ruthlessly prioritize for the highest impact.

Key Responsibilities

• Lead and Scale: Own the end-to-end global campaign execution process, managing a team of specialists to deliver high-quality, timely marketing campaigns across multiple channels.
• Process Innovation: Design, implement, and optimize scalable frameworks and standard operating procedures for campaign intake, execution, and reporting.
• Strategic Partnership: Act as a key consultant for marketing stakeholders, providing expert guidance on best practices for campaign setup, legal compliance, deliverability, and performance optimization.
• Enablement and Training: Develop and roll out enablement tools and training programs for enterprise marketing managers to effectively leverage campaign operations capabilities.
• AI and Automation: Champion AI tools to innovate and create efficiencies within your team's workflows and for your stakeholders.
• Technology and Systems: Partner with the marketing systems team to translate business requirements into technical designs for the marketing technology stack.
• Performance Analysis: Track campaign and team KPIs to identify opportunities for optimization and work with go-to-market teams to implement improvements.

Required Qualifications

• Experience: 6+ years of experience in marketing operations, with a focus on campaign execution and marketing automation in a B2B environment. Recent experience in a high growth technology company.
• Leadership: Proven experience leading and mentoring a team of technical talent, with a "player/coach" mindset. Experience managing and optimizing processes with distributed or offshore teams is highly desired.
• Technical Expertise: Deep hands-on expertise with Marketo and Salesforce is essential. Experience with a broad marketing technology stack is a plus.
• Strategic Mindset: You are not just an executor, but a strategic thinker who can see the bigger picture and build for the future. You are comfortable in ambiguity and have a knack for turning business requirements into actionable plans.
• Consultative Skills: Strong communication and presentation skills, with the ability to act as a trusted advisor to stakeholders at all levels. You can confidently drive conversations to define priorities and requirements.
• Process-Oriented: Experience building efficient and scalable processes, with a keen eye for detail and a commitment to quality.
• AI Acumen: Professional experience using AI tools to innovate and improve business processes within your current and previous roles.
• Adaptability: Thrives in a fast-paced, hyper-growth environment with shifting priorities. You are a proactive problem-solver who can manage multiple projects simultaneously.

Additional Information

The compensation range for this position will depend on where you reside. For this role, the compensation range is:
United States $110,000—$140,000 USD
The organization is an equal opportunity employer and welcomes people of different backgrounds, experiences, abilities and perspectives. All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.