Manager, Business Sales

About the role

A Manager, Business Sales at Spectrum leads a high-performing sales team and drives business growth in the small and medium-sized business market. The role involves coaching, leading, and motivating a team of Account Executives to achieve and exceed sales and performance targets.

Responsibilities

• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process, and product updates
• Recruit, train, and coach Account Executives, handling employee relations, performance reviews, and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations, and sales
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends, and competitive landscape, while building positive relationships with customers and partners

Requirements

• Education: Bachelor’s degree in business, marketing, or a related field or equivalent experience
• Experience: 5+ years of telecommunications product and services sales experience, 5+ years of business-to-business sales management experience
• Skills: Read, write, speak, and understand English; experience organizing, implementing, and maintaining sales goals; knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals; valid state driver’s license with a satisfactory driving record

Qualifications

• Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
• Criminal history will be considered in a manner consistent with applicable laws, including local ordinances

Benefits

Charter Communications offers a comprehensive pay and benefits package that rewards employees for their contributions to the company, supporting all aspects of their well-being at every stage of life.