Manager, Business Sales

About the role

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market, as a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process and product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
• Avoid administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Requirements

• Education: Bachelor’s degree in business, marketing or a related field or equivalent experience
• Experience: 5+ years of telecommunications product and services sales experience, 5+ years of business-to-business sales management experience

Qualifications

• Read, write, speak and understand English
• Experience organizing, implementing and maintaining sales goals
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
• Valid state driver’s license with a satisfactory driving record

Skills

• Experience working in an office environment
• Experience working outside in inclement weather
• Ability to handle moderate noise levels

Benefits

Charter Communications offers a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.