Manager Business Operations

Responsibilities

• a. Reports on monthly service line trends. Partners with clinical leaders to develop counter-measures for any variance in performance. Continually seeks new methods to deliver timely, electronic and actionable information to key medical, executive, and service line leaders. Provide best practices and standards for operational execution and success criteria.
• b. Manages the budgeting and execution of service line routine capital projects
• c. Partner with cross-functional teams to gather and prioritize projects that drive throughput and efficiency
• d. Provide central repository of tools and templates to assist teams
• e. Partner with clinical leaders to develop analysis for variance in performance
• f. Serves as facilitator and coach for strategic planning to clinical leaders, including goal deployment and daily management
• g. Responsibility for business development for business unit in conjunction with corporate business development and division directors

Project Management

• a. Develop and support cross-functional business initiatives that improve organizational effectiveness, drive speed and efficiency and process improvement across the organization
• b. Manage project activities including project planning, scope/definition, resource management, progress and status reporting, meeting facilitation, communication, issue resolution, scheduling and budget tracking
• c. Provide organizational design and change management support for large scale organizational change initiatives
• d. Effectively execute the tasks associated with assigned projects: facilitating alignment of cross-functional areas, surfacing and resolving issues, assessing risks, conducting follow-up, coordination communication and maintaining project documentation
• e. Provide analytical support, including financial model development, communication of project objective and execution required for potential growth opportunities
• f. Influence decision making across multiple leadership levels to gain cross-functional alignment to achieve on-time execution for projects
• g. Lead presentation development to gain required approval from senior leaders throughout a given project

Supervisory Responsibilities

• a. Manages administrative and clinical associates, conducting data analysis, leading business planning activities, and establishing effective interdisciplinary relationships
• b. Managing provider and support staff leave, projected departures, and all required approved absences
• c. Developing written communication for the managers, to include but not limited to, correspondence, actions, program evaluations, such as access and efficiency assessments, policy statements and reports that are provided to multiple stakeholders to include internal and external associates