Manager, Business Development

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

About the role

Our North America organization continues to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.

We are recruiting a talented individual for a full-time role in Account Retention on the Processors and Community Institutions team within our US Issuers organization, which focuses on retention of affiliate issuers and development of relations. This includes dealing with external payment consultant companies, developing proposals, negotiating contracts and selling value-added services including but not limited to Mastercard Advisors.

Responsibilities

• Partner with Banks to identify business opportunities and challenges and deliver solutions.
• Coordinate outreach to thousands of affiliate issuers and their payment processors in the community bank and credit unions segment to achieve volume and revenue growth goals.
• Develop proposals and negotiate contracts with banks, credit unions, or their payment consultants.
• Manage relationships with payment consultant companies, payment processor partners, and respond to RFPs.
• Work closely with a large diverse cross-functional team within Mastercard to achieve revenue targets and increase market share within your assigned customer segment.
• Identify customer needs and customer strategies for growth; pursue opportunities to deliver solutions and drive profitability, revenue growth, and value creation for both Mastercard and customers.
• Identify inputs and assumptions for business cases and financial models required to support customer relationships and associated agreements, ensuring US and global (where applicable) linkage of resources and information sharing.
• Coordinate thought leadership engagements with influencer parties and customers.
• Manage process improvement initiatives within the Processors and Community Issuers segment.

Requirements

• 5+ years of sales and account management experience or experience working at payment networks, payment processors, community banks, credit unions, or payment consultants.
• Strong written and verbal communication skills.
• Ability to independently develop business cases.
• Comfortable with financial modeling and ambitious to meet and exceed sales targets.
• Strong interpersonal skills and ability to build strong working relationships at all levels, including C-suite executives.
• Able to coordinate multiple customer contract agreement processes.
• Understanding of business and market dynamics, Mastercard’s product and service specifications and applications, and customers’ strategies and needs to identify opportunities and design tailored solutions.
• Able to converse and provide insightful viewpoints on Mastercard platforms, products, and services; explain how customers can leverage Mastercard’s offerings for their own business needs; and communicate complex technological concepts with clarity and conviction.
• Ability to keep pace with cutting-edge technology trends and events that impact Mastercard’s platforms, products, and services; visualize the “big picture” and understand interdependencies between related inputs and their implications on current and future business goals/outcomes.

Skills

• Self-starter, highly organized, collaboration-minded, solutions and results-driven.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
• Flexible spending account and health savings account.
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave).
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time, and 5 personal days (pro-rated based on date of hire).
• 10 annual paid U.S. observed holidays.
• 401k with a best-in-class company match.
• Deferred compensation for eligible roles.
• Fitness reimbursement or on-site fitness facilities.
• Eligibility for tuition reimbursement.

Pay

• O'Fallon, Missouri: $126,000 - $202,000 USD
• Miami, Florida: $126,000 - $202,000 USD
• New York City, New York: $151,000 - $242,000 USD
• Purchase, New York: $145,000 - $232,000 USD

The successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.