Manager Business Continuity

About the role

Responsible for planning, developing, implementing, and managing the business continuity department. This role oversees all aspects of business continuity planning with divisional and/or corporate impact, schedules and publishes review timelines for plans, and assists in plan development across all business areas. The position provides effective solutions to business problems and acts as a liaison between corporate business areas.

Responsibilities

• Develop and implement corporate business continuity processes and procedures.
• Coordinate enterprise business continuity plan creation, maintenance, and testing.
• Provide training and education on business continuity planning software to maintain plans for all areas within Blue Cross Blue Shield of Michigan.
• Prepare executive-level presentations and conduct executive steering committee meetings.
• Identify and resolve challenges to fulfill key business continuity objectives and respond to organizational change management demands.
• Initiate actions needed to plan, organize, and control business continuity activities.
• Act as a liaison between corporate business areas and participate in group or committee discussions.
• Perform system administrator duties supporting enterprise business continuity software.
• Design and implement processes, creating templates and repeatable workflows.
• Delegate work appropriately across the organization and follow up to ensure ongoing resiliency.

Requirements

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Seven (7) years of experience in business continuity methodologies, risk assessments, crisis management, corporate contingency planning, and business impact analysis.
• Four (4) years of previous leadership experience.
• Knowledge of HiTrust security requirements for compliance and audits.
• Strong verbal and written communication skills to build support for continuity objectives and tests.
• Ability to perform system administrator duties for business continuity software.