Manager, Bus Systems

About the role

The Manager, Bus Systems is a key member of the LA28 Bus Operations teams, supporting the planning, coordination, and delivery of bus services for Olympic and Paralympic Games stakeholders.

Responsibilities

• Support the development of service delivery plans aligned with competition schedules and venue operations.
• Coordinate route planning inputs, stop locations, and depot pairings in collaboration with the Games Transport Program Integrator (GTPI) and internal planning teams.
• Contribute to ensuring integration with other transport modes and stakeholder services.
• Career-readiness activities, including simulations, test events, and venue walkthroughs.
• Aid in validating bus and crew requirements through demand modeling and scenario planning.
• Support the development of contingency approaches for service disruptions and operational changes.
• Support delivery of a designated stakeholder-specific bus operation during Games-time.
• Maintain accuracy of service performance metrics and escalate issues as necessary.
• Coordinate with GTPI and venue teams to support issue resolution and operational adjustments.
• Support implementation and use of operational systems, including GPS tracking and performance dashboards.
• Maintain accurate documentation of operating plans and support reporting activities pre-Games, during games time, and post-Games.

Requirements

• 5+ years of experience in transportation planning, operations, or logistics, preferably within large-scale or complex environments.
• Experience supporting service planning, scheduling, or operational delivery in bus or fleet operations.
• Ability to coordinate across multiple stakeholders and contribute to integrated operational delivery.
• Experience supporting system implementation, operational tools, or data-driven decision-making is beneficial.
• Demonstrated ability in leadership and people management.

Background & Requirements

• Comfortable working within a matrix environment, coordinating across multiple functional areas and partners.
• Able to manage defined workstreams with a level of autonomy while aligning with broader program direction.
• Strong communication skills, with the capacity to translate operational needs into clear inputs and actions.
• Detail-oriented, with a focus on operational delivery and practical implementation.
• Adaptable and responsive to evolving priorities in a dynamic, fast-paced environment.
• Proactive and solutions-oriented, able to identify and escalate issues appropriately.

Education

A Bachelor’s degree in Transportation Planning, Urban Planning, or a related field, or equivalent practical experience is preferred.

Physical Requirements and Working Conditions

• Ability to work across office settings and on-site operational environments, including depots, venues, and transport hubs.
• Willingness to work flexible and extended hours, including early mornings, evenings, weekends, and holidays during peak periods.
• Ability to travel between multiple locations to support operational readiness and live service delivery.
• Capacity to alternate between desk-based systems monitoring and active on-site coordination in fast-paced, high-pressure environments.
• Comfortable working in dynamic conditions, including outdoor settings, varying weather, elevated noise levels, and large crowds, while using standard operational technology (e.g., laptops, radios, mobile devices).

Pay

The annual base salary range for this position is $88,000.00 - $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

Benefits

LA28 offers a comprehensive benefits package that includes health insurance, retirement savings plans, and paid time off. Details will be provided upon hire.

Schedule

The schedule for this role will be determined based on the evolving needs of the Bus Operations program and the successful candidate's qualifications and experience.