Manager, Billing & Revenue Operations

About the role

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! Recorded Future is seeking an experienced Manager, Revenue & Billing Operations to lead and scale our billing and revenue accounting processes across a global customer base.

Responsibilities

• Billing Operations & Collections
  • Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
  • Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
  • Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
  • Lead collections processes, including AR aging, follow-ups, and dispute resolution
  • Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
  • Ensure timely and accurate cash application and reconciliation
• Revenue Accounting
  • Lead and own month-end close activities, including preparation and review of journal entries, balance sheet reconciliations, and revenue flux commentary
  • Perform and review contract analyses under ASC 606, including assessment of performance obligations, variable consideration, SSP allocation, and pricing changes
  • Stay current on ASC 606/IFRS15 and related US GAAP authoritative literature; perform and document technical accounting research as needed
  • Serve as the primary billing-to-revenue liaison, ensuring contract setup and billing schedules align with recognition requirements and downstream reporting
  • Manage deal review and pre-booking validation by flagging billing structures that may impact revenue recognition outcomes
  • Support annual SSP analysis and allocation for multi-element arrangements in partnership with the Director of Revenue Accounting
• Process Ownership & Optimization
  • Own and continuously improve billing, AR, and Revenue processes to driving scalability and efficiency
  • Identify and implement automation opportunities across systems and workflows
  • Standardize processes across regions, entities, and customer segments
• Controls, Compliance & Audit
  • Ensure billing, AR, and Revenue processes are SOX-compliant and audit-ready
  • Own execution and documentation of key billing and AR controls
  • Support external audits, including documentation, walkthroughs, and issue resolution
  • Maintain compliance with global tax, invoicing, and regulatory requirements
• Team Leadership
  • Lead, mentor, and develop a high-performing team
  • Establish clear goals, priorities, and performance expectations
  • Drive a culture of accountability, continuous improvement, and customer focus

Qualifications

• 7+ years of experience in billing operations, revenue accounting, or finance operations, preferably in SaaS or technology
• 3+ years of people management experience or team leadership experience
• Strong Order to Cash & Revenue Accounting experience
• Strong experience with NetSuite and Salesforce
• Experience with automation, AI, or process improvement initiatives
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Experience with marketplace billing (AWS, Azure) and third-party invoicing tools (e.g., Coupa, Ariba)
• Exposure to Government portal WAAF, including tax and multi-entity environments

Pay

The base salary range for this full-time position is $92,000-$137,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training.

Schedule

This role is hybrid and requires occasional company events/onsite meetings in Boston, MA.