Manager, Application Development & Support (.NET)

About the role

We're seeking a Web Technology Manager to lead the support, stability, and evolution of our enterprise web platforms. This is a hands-on technical leadership role responsible for production operations, release management, application support, and modernization initiatives across customer-facing digital experiences.

Responsibilities

• Serve as the primary technical point of contact for critical platform issues and production support activities.
• Provide technical leadership across application support, enhancements, and modernization initiatives.
• Mentor and guide developers, promoting engineering best practices and technical growth.
• Collaborate with Product Owners, Architects, and business stakeholders to translate business requirements into technical solutions.
• Own release readiness activities and provide deployment sign-off for QA and Production environments.
• Coordinate production deployments, change management activities, and release communications.
• Monitor application health, troubleshoot production incidents, and drive issue resolution.
• Identify technical and infrastructure risks and implement mitigation plans.
• Partner with Development, QA, and DevOps teams to ensure successful delivery.
• Support and maintain enterprise web applications built on .NET technologies.
• Oversee CMS platforms including Ektron, UpperStrata, and Drupal environments.
• Drive technical debt reduction and continuous improvement initiatives.
• Maintain operational documentation, runbooks, and architecture artifacts.

Requirements

• 8+ years of software development experience in enterprise web applications.
• Strong hands-on experience with C#, ASP.NET MVC, .NET Framework 4.x, SQL Server, IIS Administration, Windows Server, Git/GitHub Enterprise, TFS (Azure DevOps/TFS).
• 2+ years of hands-on Vue.js experience.
• Working knowledge of Scala and Play Framework, with the ability to analyze and troubleshoot existing applications.
• Experience leading technical teams in support and delivery environments.
• Experience with production release management, incident response, and change management processes.
• Strong understanding of Agile/Scrum delivery methodologies.
• Excellent communication and stakeholder management skills.

Skills and Experience

• Experience with Ektron, UpperStrata, or Drupal CMS platforms.
• Knowledge of WCF/SOAP services, IBM DataPower, API and integration troubleshooting.
• Experience with Jira Service Management, PagerDuty, or ServiceNow.
• Experience with modern DevOps and cloud technologies such as Azure, Kubernetes, Jenkins, or ArgoCD.
• Experience with observability and monitoring tools such as Datadog, Splunk, Grafana, or New Relic.

Preferred Qualifications

• Experience with Ektron, UpperStrata, or Drupal CMS platforms.
• Knowledge Of WCF/SOAP services, IBM DataPower, API and integration troubleshooting.
• Experience with Jira Service Management, PagerDuty, or ServiceNow.
• Experience with modern DevOps and cloud technologies such as Azure, Kubernetes, Jenkins, or ArgoCD.
• Experience with observability and monitoring tools such as Datadog, Splunk, Grafana, or New Relic.

Pay

The base compensation range for this role in the posted location is: $82,082 - $193,440. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave, Medical, dental, and vision coverage (or provincial healthcare coordination in Canada), Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada), Life and disability insurance, Employee assistance programs, Other benefits as provided by local policy and eligibility.