Manager Application Development & Support

About the role

The Manager of Application Development leads a team of developers and technical professionals responsible for designing, developing, and supporting enterprise applications in a dynamic health insurance environment. This role ensures alignment with strategic business objectives, technology standards, and compliance requirements. The manager partners with business units, product teams, and IT leadership to deliver secure, scalable, and innovative solutions that improve member and provider experiences. This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy.

Responsibilities

• Oversee full software development lifecycle (SDLC) for health insurance systems, including enrollment, claims, provider networks, and customer portals.
• Lead application modernization efforts, including cloud migration or refactoring monolithic systems into microservices.
• Collaborate with business and product teams to understand requirements and translate them into technical solutions.
• Ensure adherence to regulatory and security standards (e.g., HIPAA, HITRUST).
• Drive adoption of best practices in coding, testing, DevOps, and Agile delivery.
• Manage resource allocation, project timelines, and development budgets.
• Evaluate and implement new tools, technologies, and architectures to optimize application performance.
• Coordinate with infrastructure, data, and cybersecurity teams to ensure system integrity and scalability.
• Resolve complex technical issues and lead root cause analysis to prevent recurrence.
• Regularly influence, update and report to senior IT leadership and business stakeholders; Influence cross-functional stakeholders, including product, compliance, and operations teams.
• Accountable for performance monitoring, policy enforcement, termination process, disciplinary action, hiring, compliance and team development. Maintaining accurate records of all hiring, firing and disciplinary action.

Requirements

• Strong understanding of healthcare systems and regulatory compliance (HIPAA, CMS, etc.).
• Proficiency in modern development frameworks (e.g., .NET, Java, Angular, React) and database technologies (SQL, NoSQL).
• Experience with API integration, microservices, and cloud platforms (e.g., Azure, AWS