Manager Ambulatory Quality - Quality Management

About the role

In a High-Reliability Organization, the Manager of Ambulatory Quality Management reports to the Director of Quality and is responsible for supporting the quality management program across facilities. This role requires expertise in quality management, risk management, and performance improvement, including facilitation of continual regulatory preparedness, specialized QM projects, and mastery of the PDSA project life cycle. The position involves managing teams to achieve objectives, applying clinical knowledge and analytical skills to identify opportunities, develop solutions, and implement changes focused on improving quality outcomes.

Responsibilities

• Meet expectations of applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
• Communicate effectively to different audiences
• Demonstrate proficiency in computer skills using Excel, PowerPoint, MS Office, and flowchart tools
• Apply knowledge of High-Reliability Principles and PDSA methodology

Education/Skills

Job requirements include a Bachelor’s degree of Science in Nursing or another related field; a Master’s degree is preferred.

Experience

Three years of healthcare experience and two years of quality management experience are required.

Licenses, Registrations, or Certifications

CPHQ (Certified Professional in Healthcare Quality) preferred upon hire or within 2 years.

Schedule

Work schedule is 8AM–5PM, Monday through Friday.

Work Type

Full Time