Manager, Administrative Services

Type of Position: Management - Operations | Regular | Full-time

About the Role

The Administrative Services Manager oversees revenue contract administration, invoicing, and budget management for the UAMS Stroke Program, serving as the primary liaison between administrators, Stroke Program leadership, UAMS customers, vendors, and internal/external auditors. Leads annual budget development for the Stroke Program, including grant budgets, and monitors the program budget against targets, deliverables, and goals, reporting monthly to the Executive Director and Administrator. Manages contract and vendor negotiation, development, and execution to ensure compliance with applicable laws, regulations, granting requirements, and UAMS policy. Supervises assigned personnel and serves as system administrator for the contracts management system.

Responsibilities

• Develop and manage annual operating and grant budgets.
• Monitor financial performance and prepare monthly reports for leadership.
• Manage contracts, vendor negotiations, invoicing, purchasing, travel, and reimbursements.
• Ensure compliance with applicable laws, grant requirements, and UAMS policies.
• Oversee daily departmental operations and support Stroke Program telemedicine initiatives.
• Supervise assigned staff and complete performance evaluations.
• Manage interdepartmental transfers, goods receipts, and invoice approvals.
• Provide financial and contract information to internal and external auditors.
• Maintain relationships with program leadership, customers, vendors, and UAMS departments.
• Administer the contract management system and provide employee training and support.
• Recommend improvements to administrative and financial processes.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in business, healthcare administration, finance, or a related field, plus four (4) years of administrative experience; or Master’s degree in a related field, plus two (2) years of administrative experience.

Preferred Qualifications

• Master of Healthcare Administration (MHA), Master of Business Administration (MBA), Master of Public Health (MPH), or a related graduate degree.
• One year of supervisory or leadership experience.

Skills

• Advanced proficiency in Microsoft Office.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.

Benefits

• Health: Medical, Dental, and Vision plans available for qualifying staff and family.
• Holiday, Vacation, and Sick Leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement: Up to 10% matched contribution from UAMS.
• Basic Life Insurance up to $50,000.
• Career Training and Educational Opportunities.
• Merchant Discounts.
• Concierge prescription delivery on the main campus when using UAMS pharmacy.

Physical Activity

• Constant: Hearing, manipulate items with fingers (including keyboarding), repetitive motion, sitting, talking.
• Frequent: Lifting, standing.
• Occasional: Crawling.