Administrative Services Manager

Responsibilities

• Supervise and coordinate the work of administrative assistants at assigned facilities, ensuring consistent quality, accuracy, and compliance with operational procedures.
• Coach and mentor administrative team members to promote professional growth, collaboration, and accountability.
• Delegate workload effectively and monitor completion of assigned tasks to meet deadlines and operational priorities.
• Schedule meetings, including coordination of conference rooms, equipment, and related logistics.
• Read and route incoming correspondence; locate and attach appropriate files and background materials for leadership review.
• Draft, type, and distribute routine correspondence, reports, and other documents as needed.
• Maintain organized filing systems (electronic and physical) for correspondence, reports, and confidential records.
• Answer and direct incoming calls, take messages, and place outgoing calls as necessary.
• Schedule appointments and maintain calendars for assigned leaders or departments.
• Compile data and prepare summaries or reports as requested.
• Perform other related duties as assigned to support smooth operations.

Qualifications

• High school diploma or equivalent; associate degree or higher preferred
• 3–5 years of administrative or office management experience
• At least 1 year of supervisory or lead experience
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong verbal and written communication skills
• Able to coach, delegate, and oversee work across multiple locations
• Excellent organizational and time management skills
• Able to maintain confidentiality with sensitive information
• Professional, customer service–oriented demeanor
• Able to follow company policies, procedures, and safety standards
• To read, write, and speak the English language