Manager, Accounts Receivable

About the role

DuraServ is a national leader in commercial dock and door solutions operating across the U.S. and Canada since 2001. Its Corporate Shared Team Services function serves as the financial backbone of nine regions. The Manager, Accounts Receivable leads the AR function, owning end‑to‑end contract management, driving collections performance, resolving disputes, and developing a team of AR professionals to protect revenue across thousands of contracts and service agreements. The role offers competitive compensation commensurate with experience and leadership scope.

Responsibilities

• Manage the end-to-end contract management process within AR — verifying invoices are generated correctly and reflect the precise terms of each customer contract
• Identify and mitigate risks associated with contract non-compliance or billing disputes before they become revenue leakage
• Collaborate with sales, finance, legal, and revenue recognition teams to ensure timely invoicing, contract compliance, and adherence to relevant accounting standards and regulations
• Serve as the primary point of contact for customers on contract-related inquiries, billing issues, and disputes — investigating discrepancies proactively and resolving them decisively
• Coordinate with the collections team to monitor cash receipts, reconcile payments to contract invoices, and drive timely collection per contractual terms
• Monitor AR aging and collection trends — you know where the risk is before it's flagged, and you act on it
• Ens