Manager, Accounts Receivable

Primary Responsibilities

• Manage the day-to-day initiatives and activities of the Accounts Receivable (A/R) teams of the Domestic and International markets.
• This include Billing, Cash Applications, Account Reconciliation and Aging.
• Collaborate with various cross-functional teams including external customers to resolve process and/or system issues.
• Ability to communicate and develop relationships with key stakeholders.
• Perform root cause analysis and implement permanent solutions to eliminate the source of the aging including aged invoices, partial payments, unapplied cash, overpayments, cash reapplications, refunds, etc.
• Oversee the reconciliation of subsidiary Accounts Receivable ledgers to the general ledger; ensuring suspended and aged items are investigated, researched and posted correctly.
• Enforce the policies and procedures regarding the posting, application, and reconciliation of cash as outlined in Sarbanes-Oxley Narrative to ensure all key controls are being followed.
• Routinely interact with internal and external auditors’ walkthroughs with support staff and fulfill audit requests.

Supervisory Responsibilities

• Work with Talent Acquisition to recruit, interview, select, hire, and employ a talented and diverse group of high performing team members.
• Provide oversight and direction to team members in accordance with the organization's policies and procedures.
• Coach, mentor and develop team members, including overseeing new team member onboarding and providing career development planning and growth opportunities.
• Empower team members to take ownership of their job and goals. Delegate responsibilities as needed and provide routine constructive feedback on performance.
• Create a culture that is consistent with the organization's focus on team member engagement and that aligns with the organization's mission, vision and values.
• Lead team members using a performance management and development focused approach to assist in goal setting, two-way feedback, and performance development planning.
• Lead team members to meet the organization's expectations for productivity, quality, and goal accomplishment.