Manager, Accounts Receivable

About the role

The Manager, Accounts Receivable supports the Game Show Group by overseeing end-to-end accounts receivable processes, including timely and accurate billing, collection, cash application, credit management, and reporting. This role ensures strong internal controls and exceptional customer service while partnering with Finance, Accounting, Sales, and external customers to optimize cash flow, minimize credit risk, and support the organization's financial objectives.

Responsibilities

• Manage day-to-day Accounts Receivable activities for Game Show Network, Game Show Central, Diginet, getTV, Sony Movie Channel, and Cine Sony.
• Ensure accurate and timely preparation, processing, and distribution of customer invoices and billing reports through electronic delivery.
• Oversee daily cash application activities, including monitoring bank transactions and applying receipts to customer accounts or recording unapplied cash.
• Process credit memos, adjustments, write-offs, and other account transactions in accordance with company policies and internal controls.
• Maintain organized supporting documentation for cash receipts, billing, and customer account activity.
• Review credit reports and evaluate the creditworthiness of prospective and existing customers, recommending appropriate credit terms, including cash-in-advance requirements when necessary.
• Monitor customer aging reports and proactively manage collection efforts to reduce delinquent balances.
• Communicate directly with customers regarding outstanding balances, resolve billing disputes, negotiate payment arrangements, and document collection activities.
• Escalate significant collection issues to Sales and Finance leadership and recommend appropriate courses of action.
• Coordinate with third-party collection partners, including Worldlink, for Paid Programming collections and legacy receivables.
• Prepare and distribute weekly, monthly, and ad-hoc Accounts Receivable reports.
• Review monthly aging reports to identify collection trends, payment risks, and opportunities for process improvement, escalating to Sales and Finance as needed.
• Provide guidance and day-to-day support to employees assisting with Accounts Receivable functions.
• Train team members on systems, policies, and best practices to ensure consistent execution and high-quality customer service.
• Support special projects, audits, system implementations, and process enhancement initiatives as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred. Equivalent combination of education and experience will be considered.
• 5+ years of progressive Accounts Receivable, Credit, Collections, or Accounting experience.
• Experience supporting advertising, media, broadcast, or entertainment industries is highly desirable.
• Experience with ERP systems (SAP preferred) and advanced Microsoft Excel skills.

Skills

• Excellent analytical, organizational, and problem-solving skills with strong attention to detail.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Strong negotiation and customer relationship management skills.
• Excellent written and verbal communication skills with the ability to interact effectively across all organizational levels.
• Ability to handle confidential financial information with professionalism and discretion.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

Pay

The anticipated base salary for this position is $38.46/hour to $48.07/hour. This role may also qualify for incentives and/or comprehensive benefits. The actual base salary offered will depend on factors such as qualifications, relevant experience, education, certifications, and location.