Manager , Accounts Receivable

Key Responsibilities

• Lead and manage the day-to-day accounts receivable function, including invoicing, cash application, collections, deductions, and customer account maintenance.
• Monitor customer aging reports and drive timely collection of outstanding balances.
• Review and resolve past-due accounts, short payments, chargebacks, deductions, unapplied cash, and billing discrepancies.
• Partner with internal teams to investigate and resolve customer payment issues, invoice disputes, pricing discrepancies, and documentation gaps.
• Ensure customer payments are accurately applied and reconciled to the general ledger.
• Manage month-end AR close activities, including AR subledger reconciliation, aging analysis, reserve support, and related reporting.
• Maintain accurate customer master data, credit terms, billing requirements, payment methods, and customer portal information.
• Develop, improve, and document AR policies, procedures, workflows, and internal controls.
• Identify opportunities to streamline AR processes, reduce manual work, improve cash flow, and strengthen reporting accuracy.
• Supervise, train, and develop AR team members, ensuring clear responsibilities, timely follow-up, and consistent execution.
• Support internal and external audit requests related to accounts receivable, cash receipts, customer balances, and reserves.
• Assist with ERP, automation, reporting, and process improvement initiatives related to AR and cash application.

Qualifications

• Experience working in pharmaceuticals is required.
• Experience working in generic pharmaceuticals is strongly preferred.
• Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
• 5+ years of accounts receivable, accounting, credit, collections, or related finance experience.
• Strong understanding of full-cycle accounts receivable processes, including billing, cash application, collections, reconciliations, deductions, and month-end close.
• Strong Microsoft Excel skills, including pivot tables, lookups, and data analysis.
• Strong analytical, problem-solving, and organizational skills.
• Ability to communicate professionally with customers and internal stakeholders.
• Ability to manage deadlines, prioritize competing tasks, and work independently.
• High attention to detail and commitment to accuracy.

Preferred Skills & Experience

• Experience with customer deductions, chargebacks, rebates, credits, or short payments.
• Experience with customer portals, EDI billing, remittance processing, and automated cash application tools.
• Experience supporting audits, AR reserve analysis, bad debt review, and process improvement projects.
• Familiarity with NetSuite.
• Experience in a people manager role and strong people management skills.

Pay

The annualized base salary range is $90,000 - $108,000. This position is also eligible for overtime, bonus, and participation in the Company’s comprehensive benefits program (medical/dental/vision), PTO, and retirement saving program participation and Company matching. The salary range listed is an anticipated hourly range for this position. The offered salary depends on multiple factors, including skills, experience, education, and geographic location.