Manager, Account Executives - Remote (anywhere in the US)

About the role

Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying!

Responsibilities

• Own your team's number — outreach activity, leads, conversion, and loan application volume against monthly targets
• Coach your team through weekly 1:1s, pipeline reviews, and live feedback on calls and partner meetings
• Hold each AE to their production standard, and act early when someone falls off pace
• Run the weekly cadence of pipeline review, activity inspection, and forecast submission, giving sales leadership an accurate read on where the month lands
• Onboard and ramp new AEs to productivity on a defined timeline
• Interview and hire Account Executives, and build a candidate pipeline ahead of open roles
• Equip the team to position the Knock Bridge Loan™ against the alternatives and handle cost, rate, and timing objections from both the partner and the borrower
• Ensure the team represents Knock's partner lender relationships correctly, including compliant framing of introductions where the partner lender retains the forward mortgage
• Maintain pipeline accuracy and data hygiene in MeridianLink Mortgage (MLM)
• Escalate systemic blockers — lead quality, product gaps, operational friction — to sales leadership with the evidence behind them
• Partner with Lending Operations and Underwriting to keep applications moving once submitted

Requirements

Experience: Minimum of 5 years of sales or business development experience in mortgage, real estate, or proptech, including at least 2 years leading or formally mentoring a sales team.

Education: Bachelor's degree preferred, or equivalent experience.

Physical requirements: Set up and constantly operate a computer; communicate and exchange accurate information to others via telephone or internet video applications; must be able to travel, including overnight travel at least 4 times per year; must be able to lift, carry and push up to 20 lbs.

Qualifications

• Proven success carrying a team number, not just a personal quota
• Proven ability to coach sellers — able to diagnose whether an AE's problem is activity, targeting, or skill, and fix it
• Working knowledge of how loan officers, team leads, and branch managers make decisions, and what converts them into producing partners
• Ability to sell the product yourself and model the pitch in front of a partner
• Comfort inspecting pipeline and activity data, and acting on what it shows
• Willingness to give direct feedback and hold a standard consistently across a team
• Strong communication and presentation skills, with the ability to represent Knock externally to partners
• A deep belief in fostering inclusive, equitable practices that reflect Knock's core values
• Proven success in a fully remote, distributed team environment

Benefits

• Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
• Flexible Paid Time Off for full time employees
• Paid parental leave for all full time employees: 12 weeks paid parental leave for the birthing parent; 6 weeks paid parental leave for the non-birthing parent
• One thousand annually for professional development
• Life, AD&D and Disability insurance for full time employees
• 401K (noncontributory by Knock) for all employees
• $75 monthly allowance for health & wellness
• Up to $400 monthly for a co-working space for eligible employees
• $100 monthly allowance for home internet, mobile phone or other communication devices
• $2,500 referral bonus for eligible employees

Pay

The salary range estimate for this position is: $145,000.00 - $150,000.00 USD. This role is also eligible for a monthly bonus based on achievement of plan metrics.

Schedule

Fully remote (U.S.-based) workforce; work from anywhere in the U.S. with a flexible, people-first approach. Required travel: overnight travel at least 4 times per year.