Management-West Palm Beach
OTHRFull-time
About the role
As a Restaurant Manager at our PDQ restaurant in West Palm Beach, you will be part of a dynamic team dedicated to delivering exceptional Guest experiences and fostering a positive Team Member environment.
Responsibilities
- Ensure Guests' expectations are exceeded and their needs are met promptly and efficiently.
- Train and develop Team Members to provide a superior Guest experience.
- Manage both Front of House and Back of House operations effectively.
- Focus relentlessly on maintaining high standards of quality and exceeding Guest expectations.
- Handle all product ordering and receiving processes.
- Schedule and manage efficient shifts of Team Members.
- Interpret and positively influence financial performance reports (P&L).
- Operate the business according to strict PDQ standards.
- Foster a diverse and inclusive workplace where Team Members feel safe and valued.
- Coach and mentor Team Members, recognizing and rewarding their performance and efforts.
Requirements
- At least 2+ years of experience in roles such as shift managers or assistant restaurant managers in quick service restaurants.
- Excellent people and Guest service skills.
- Proficiency in all aspects of the kitchen operation.
- Ability to read, interpret, and positively impact financial performance reports.
- Strong leadership and management skills.
- Experience managing front and back of house operations.
- Knowledge of PDQ standards and policies.
Qualifications
- A passion for Guest service and creating a great Team Member experience.
- A strong work ethic and ability to handle multiple tasks simultaneously.
- Effective communication and interpersonal skills.
- A positive attitude and willingness to learn and grow professionally.
Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to read, interpret, and positively impact financial performance reports.
- Proficiency in kitchen operations.
- Ability to manage both Front of House and Back of House operations.
Benefits
- Comprehensive medical, dental, and vision insurance.
- Paid vacation.
- Competitive salary with a monthly bonus program.
- Comprehensive training program.
- Master Class Leadership Training.
Pay
- Competitive salary with a monthly bonus program.
Schedule
- Flexible schedule to accommodate your needs.
Benefits
- Medical, Dental, Vision
- Vacation
- Comprehensive training program
- Master Class Leadership Training