Management Analyst [3 POSITIONS]

About the role

Agency Overview: Bureau of Motor Vehicles oversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.

Agency Contact: Jennifer Pletcher, HCM Sr. Analyst - JPletcher@dps.ohio.gov

Responsibilities

• Under the direction of the Assistant Chief of Central Operations, monitor & analyze operations, systems or procedures of assigned agency to determine needed improvements & research proposed programs, policies &/or legislation to determine feasibility or impact of implementation
• Provide technical assistance & advice to divisional employees, supervisors, chiefs, & administrators in decision making by researching & analyzing existing operations, systems, & procedures to determine where necessary improvements are needed
• Act as a liaison between Field Operations & other divisions when dealing with applications, programs, &/or technical matters
• Perform testing &/or piloting of all Field Operations application delivery systems & program modifications
• Identify & provide corrective solutions to testing problems
• Schedule, coordinate, & attend application system modification committee meetings
• Provide justification, analysis & feedback
• Continually monitor & analyze Deputy Registrar operating systems to ensure desired performance
• Recognize & coordinate with various IT Development teams for needed improvements & fixes
• Prepare written User Stores to provide instructions for software changes
• Prepare written test plans to ensure IT updates are functioning as desired

Requirements

• Option 1: 2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings
• Option 2: Completion of undergraduate core program in business or public administration or related field of study
• Or equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Operational and Administrative Support

Benefits

• Multiple pay increases over the first years of service
• Free Parking
• Free Gym Access & Walking Path
• Daycare On-site
• Cafeteria On-site

Pay

$26.54 per hour

Schedule

Monday - Friday, 8:00 a.m. - 5:00 p.m. (Position reports into the office 5 days a week)