Managed Services, Epic Certified Manager
About the role
PwC, a leader in business application consulting, specializes in consulting services for various business applications, helping clients optimize operational efficiency. The role focuses on Epic consulting, where consultants analyse client needs, implement software solutions, and provide training and support.
Responsibilities
- Manage large-scale support and optimization projects for healthcare providers
- Serve as a strategic partner, leveraging operational knowledge
- Lead cross-functional teams to deliver quality outcomes
- Strengthen client relationships and identify service expansion opportunities
- Maintain accountability and performance across delivery teams
- Oversee enhancements and upgrades for Epic applications
- Utilize Epic knowledge to drive operational improvements
- Collaborate with healthcare executives to meet their needs
Requirements
- Bachelor's Degree
- At least 7 years of experience
- Epic certification
Qualifications
- Master's Degree in Public Health, Health Administration preferred
- Proven experience managing large-scale managed services engagements
- Demonstrated success leading enterprise Epic support programs
- Excelling in client relationship management and executive presence
- Managing distributed or global delivery teams effectively
- Developing service dashboards and operational performance metrics
- Understanding healthcare operations and regulatory compliance
- Driving optimization initiatives for system performance and effectiveness
- Continuously evolving Epic and healthcare regulatory knowledge
Benefits
The salary range for this position is $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Locations
- Houston, Los Angeles, Atlanta, Chicago, New York