Managed Services, Epic Certified Manager

Responsibilities

• Manage large-scale support and optimization projects for healthcare providers
• Serve as a strategic partner, leveraging operational knowledge
• Lead cross-functional teams to deliver quality outcomes
• Strengthen client relationships and identify service expansion opportunities
• Maintain accountability and performance across delivery teams
• Oversight enhancements and upgrades for Epic applications
• Utilize Epic knowledge to drive operational improvements
• Collaborate with healthcare executives to meet their needs

Qualifications

• Bachelor's Degree
• At least 7 years of experience in Epic certification
• Master's Degree in Public Health, Health Administration preferred
• Proven experience managing large-scale managed services engagements
• Demonstrated success leading enterprise Epic support programs
• Excelling in client relationship management and executive presence
• Managing distributed or global delivery teams effectively
• Developing service dashboards and operational performance metrics
• Understanding healthcare operations and regulatory compliance
• Driving optimization initiatives for system performance and effectiveness
• Continuously evolving Epic and healthcare regulatory knowledge

Pay

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

Benefits

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance