Major Events Operations Manager

1. About Our Client:The organization operates within the major events industry, focusing on managing and executing events of various sizes and types. It addresses the complex logistical challenges of live event operations by providing coordinated support that ensures smooth event execution and client satisfaction. 2. About the Opportunity:The Major Events Operations Manager is responsible for overseeing operational aspects of assigned major events. This role manages client relationships from an operational perspective, serves as the primary contact for event-related matters, and plays a key role in problem-solving and decision-making throughout the event lifecycle. The position contributes to the successful delivery of events by ensuring all logistical and operational components are effectively coordinated. 3. Responsibilities:• Support major events by facilitating advance processes, scheduling, vendor hiring, marketing approvals, and contract review across a diverse client portfolio• Translate agent desk bookings into executable event plans• Coordinate logistics with vendors for production, staging, catering, staffing, fencing, power, and other needs• Create, publish, and negotiate RFPs or RFQs for vendors and operational services• Ensure compliance with insurance, health, legal, and safety requirements• Provide onsite logistical support and participate in meetings, site visits, or conferences as needed• Manage high volume of communications including calls and emails• Utilize and develop SOPs for event communication and project management• Participate in staff, departmental, client, and sales meetings• Use preferred technologies including CRMs, project management systems, communication platforms, and AI tools• Perform general office and administrative duties• Other duties as assigned 4. Requirements:• Minimum two years of professional experience in live event management with onsite logistical support and production logistics• Strong interpersonal communication skills; confident, organized, and process-oriented• Ability to multitask with excellent time management and attention to detail• Proven troubleshooting and problem-solving skills in high-pressure situations• Experience managing client relationships as primary operational contact, including leading meetings• Proficient with internet, social media, Zoom, Teams, and Microsoft Office/Microsoft 365• Ability to pass an NCIC FBI background check• Valid Real ID and/or U.S. Passport• Current U.S. driver''s license and ability to travel independently• Physical ability to support live events indoors and outdoors in varying climates Preferred Qualifications:• Familiarity with the entertainment industry, including music, speakers, and comedians• Experience working with higher education institutions• Experience building budgets and working with profit and loss statements• Technical proficiency with SharePoint, ClickUp, and Salesforce• Must be a United States citizen residing in the United States 5. Pay Range and Compensation Package:• Starting salary is $57,500.00• Opportunities for performance-based bonuses• Salary increases based on performance• Eligibility for 401k program after required service• Eligibility for pension program after required service• Paid time off including vacation and company holidays• Coverage of general work expenses such as wifi, computer, travel, and supplies• Optional cell phone plan through company program 6. Benefits & Perks:• 401k program eligibility after required service• Pension program eligibility after required service• Paid time off including vacation and company holidays• Coverage of general work expenses including wifi, computer, travel, and supplies• Optional company cell phone plan Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.