Events Operations Manager

Responsibilities

• Lead end-to-end planning and delivery of regional events (in-person) ensuring alignment with organizational goals and audience needs
• Develop and manage detailed project plans, timelines, and budgets for each event; ensure milestones and deadlines are consistently met
• Source, negotiate, and manage relationships with venues, vendors, sponsors, and external partners to deliver high-quality event experiences
• Work cross-functionally with marketing, sales, content, and leadership teams to define event objectives, messaging, and success metrics
• Own event budgets, track expenses, and optimize spend while maintaining quality and ROI
• Oversee on-site operations, including setup, registration, staffing, and troubleshooting to ensure seamless execution
• Design and deliver engaging, high-quality attendee experiences that drive satisfaction and brand value
• Measure event success using KPIs (attendance, engagement, pipeline, etc.) and provide post-event analysis and recommendations
• Continuously refine event processes, tools, and best practices to improve efficiency and scalability across regional programs

Qualifications

• 3+ years of previous event management and production experience
• Experience in managing hotel BEOs, contracts, room blocks and audio-visual orders
• Experience in venue contract negotiation a plus
• Demonstrated ability to work independently with a high level of efficiency
• Self-motivated, strategic thinker with a collaborative, solution-oriented approach
• Experience in Swoogo and Salesforce is a plus
• Exceptional organizational, project, and time management skills with a strong attention to detail
• Proficiency in the MS Office suite (Word, Excel and Power Point)
• Knowledge of and interest in information security markets desired
• Strong oral and written communication skills, and executive presence
• Able to lift up to 20 lbs
• Able to travel periodically throughout the year to support onsite events operations