Events Operations Manager

Responsibilities

• Budget tracking: sponsorship revenue, ticket revenue, and financial reconciliation
• Venue operations: venue coordination, room setups, load-in, load-out
• Staffing: requirements, schedules, team travel and lodging, onsite management
• Volunteer management: recruitment, screening, training, scheduling, and onsite supervision
• Materials and assets: printed materials, name badges, inventory, and shipping coordination
• Attendee & Sponsor Experience:
  • Full attendee communications lifecycle: pre-event sequences, reminders, travel info, post-event follow-up
  • Ticketing operations: registrations, database, customer service, check-in, and sales monitoring
  • Sponsorship execution: contracts, deliverables, logos, booth placement, stage time, and communications
  • Hospitality: catering, VIP receptions, speaker dinners, green rooms, and backstage experience
  • Event website: work with the Media Department to ensure accuracy of all event pages
• Speaker & Program Support:
  • Speaker contract execution: itinerary building, speaker's talk outlined, and host assignments
  • Program development support: agenda design, program book content, and program flow review
• Speaker Tours & Sponsored Events:
  • Speaker tour calendar, logistics coordination, host organization communications, and materials
  • Sponsored event logistics: team identification, schedules, booth management, and reporting
  • Post-tour follow-up and tour reports

Qualifications

• 5+ years of experience in event planning and management
• Proven ability to manage budgets and logistics
• Strong organizational skills and attention to detail
• Experience with event technology and software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team