Events Operations Manager

Purpose

Purpose Drive the successful planning, coordination, and execution of Omnicell's global events portfolio, delivering exceptional attendee experiences while ensuring operational excellence, compliance, and scalability.

Primary Impact

• Ensure Omnicell events are executed seamlessly, professionally, and consistently, creating meaningful customer and employee experiences that support business objectives and healthcare innovation.
• Lead end-to-end event logistics for assigned programs, from strategic planning and pre-event preparation through onsite execution and post-event closeout.
• Develop and manage event timelines, project plans, run-of-show documents, vendor schedules, and operational workflows to ensure flawless execution.
• Care for registration processes, attendee communications, speaker logistics, shipping and freight, audiovisual requirements, event signage, and branded materials.
• Maintain exceptional event quality standards while ensuring alignment with Omnicell brand guidelines and experience expectations.

Vendor & Budget Management

• Build and manage relationships with venues, hotels, event agencies, freight providers, and audiovisual partners.
• Lead vendor engagement activities, including statement of work development, deliverable management, timeline tracking, and performance oversight.
• Monitor event budgets, process purchase requests, manage invoices, and support accurate budget reconciliation activities.

Onsite & Virtual Event Leadership

• Serve as the operational lead onsite, proactively addressing issues, managing execution details, and ensuring a positive attendee experience.
• Support virtual and hybrid event experiences through platform coordination, speaker preparation, testing, and technical readiness.
• As a trusted partner to internal stakeholders by providing proactive communication and solution-oriented support during events.

Operational Excellence & Process Improvement

• Maintain accurate event documentation, inventory tracking, operational playbooks, and reporting processes.
• Identify opportunities to improve efficiency, scalability, standardization, and overall event effectiveness.
• Ensure compliance with applicable healthcare industry requirements, company policies, and event governance standards.

Cross-Functional Collaboration

• Partner closely with Field Marketing and Sales teams to align event execution with business goals and audience engagement strategies.
• Collaborate with Marketing Operations to support registration systems, lead capture processes, reporting, and data integrity.
• Cook up post-event activities, including attendee surveys, follow-up communications, performance reporting, and lessons learned reviews.