Major Account Manager

About the role

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

Responsibilities

• Aggressively pursue and close all business opportunities within assigned Accounts/Markets.
• Develop and manage a Strategic Business Plan for each Account/Market to drive corporate and local opportunities with each client.
• Work closely with Service Center Managers and Local Sales Executives to further develop ERS’ overall relationship with these accounts.
• Develop key relationships, identify opportunities, coordinate the quotation of services, work with management and local sales on pricing strategies, close business, and handle follow-up on any customer issues with these accounts.
• Accurate and complete reporting as well as effective communication with customers, company associates, and management will be essential to the overall success of the position.
• Further, this position requires effective communication across a matrixed organization.
• Develop strategic account/market plans to drive sales and sales growth at each assigned major account.
• Build and grow service revenue through the profitable sale of all ERS acceptance testing services to targeted major accounts.
• Build successful working relationships with Company Service Center Managers, Sales Engineers, Major Account Customer Success Managers, and other Vertiv Service Entities to ensure complete customer satisfaction at all levels.
• Meet or exceed sales quotas while supporting management’s strategic objectives.
• Develop and present proposals while maintaining and updating account proposal activity through ERS’ quote management system to accurately reflect 100% of the outstanding potential for the month.
• Maintain sales records and up to date activity on progress to provide accurate forecasting reports.
• Achieve progressively increasing monthly, quarterly, and annual sales quotas.
• Cold call and strictly follow up on proposals to close contracts effectively and efficiently.
• Communicate with field and corporate associates regarding contract issues.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

Qualifications

• BS/BA degree in Business Management, Business Administration, Sales/Marketing, or Electrical Engineering.
• Extensive industry specific experience in lieu of a formal degree will be considered.
• 7 to 10 years successful direct business to business sales experience in a technical field (service sales experience preferred) with 2 to 3 years of that experience in major account relationship management for large, national, multisite clients.

Preferred Qualifications

• Thorough knowledge of electrical distribution systems.
• Experience with Data Center construction, project management strategies and execution.
• Experience in selling services is preferred.
• Strong organizational skills, detailed oriented, and ability to manage multiple priorities.
• Excellent problem-solving abilities and capable of resolving contract and service issues.
• Strong communication, organizational and management skills are required.
• Experience in delivering presentations to management level personnel required.
• A good theoretical background and strong management skills are necessary.
• Understanding of Fortune 500 companies purchasing and decision-making processes.
• Proficiency in all Microsoft office tools.

Benefits

Additional details about total compensation and benefits will be provided during the hiring process.

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.