Maintenance Training Instructor, Senior (NJUS)

About the role

The Maintenance Training Instructor, Senior develops, delivers, and maintains technical learning solutions that build employee proficiency and support consistent execution across Maintenance and related operational groups. This position serves as a senior instructor and courseware subject matter expert, translating policies, procedures, regulatory requirements, technical information, and operational lessons into effective initial, recurrent, remedial, and targeted training.

Responsibilities

• Deliver instructor-led, virtual, practical, and blended training covering technical systems, maintenance processes, policies, procedures, documentation standards, and job-specific workflows.
• Facilitate scenarios, simulations, demonstrations, and hands-on activities that reinforce job performance and operational decision-making.
• Evaluate learner performance through knowledge checks, practical assessments, observation, and coaching, and provide targeted reinforcement when needed.
• Conduct assigned training needs assessments and gather input from operational leaders, employees, subject matter experts, performance information, and regulatory or procedural changes.
• Develop and maintain curricula, lesson plans, facilitator guides, presentations, job aids, assessments, eLearning, video, microlearning, and simulation-based activities in partnership with the Courseware Development group.
• Research and validate technical content in partnership with operational subject matter experts and the Courseware Development group.
• Build and maintain assigned competencies, qualifications, Job Task Objectives, training plans, schedules, and course materials.
• Maintain accurate learner, completion, qualification, certificate, and course records in designated systems.
• Stay current on applicable policies, procedures, maintenance programs, systems, technical standards, and regulatory requirements.
• Incorporate approved operational lessons, safety information, quality findings, and process changes into training content.
• Contribute learner results, feedback, instructional observations, and other relevant information to support continuous improvement.
• Other duties as assigned.

Requirements

• Bachelor's degree in Aerospace or Graphic Design.
• 4–6 years of experience.

Skills

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented
• Strives For Positive Results

• Strong knowledge of aircraft maintenance operations, technical processes, maintenance documentation, and applicable regulatory requirements.
• Demonstrated ability to explain complex technical information clearly and facilitate effective classroom, virtual, and practical learning.
• Knowledge of adult-learning and instructional-design principles, including measurable learning objectives and performance-based assessments.
• Ability to develop and maintain technical courseware, competencies, qualifications, JTOs, training plans, and learner evaluations.
• Proficiency with learning management systems and training-record administration.
• Strong technical writing, research, presentation, facilitation, coaching, organizational, and interpersonal skills.
• Ability to collaborate effectively with operational leaders, subject matter experts, Quality, Safety, Courseware, and other cross-functional partners.
• Ability to manage multiple instructional, development, scheduling, and administrative assignments while maintaining quality and meeting deadlines.
• Sound judgment, attention to detail, technical curiosity, and a commitment to instructional excellence and continuous improvement.

Benefits

• Medical, Dental, and Vision benefits at no cost, with access to robust networks of nationwide providers.
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan with 67% of every dollar contributed through standard elective deferral and catch-up contributions matched by NetJets (super catch-up contributions not eligible for employer match)
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support