Maintenance Technician, Multifamily

About the role

The Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our residents' service needs and is instrumental in helping deliver superior customer service to our residents.

Responsibilities

• Prepares make-ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move-in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• On-call scheduling may be required to respond to after-hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance Supervisor.
• Knowledgeable state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman and Wakefield.
• Performs all duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Cushman and Wakefield uniform and professional appearance standards.
• Maintains all safety procedures and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.

Requirements

• Valid Driver's license, EPA 608 - Minimum Type II and CPO or local city required certificate.
• Ability to read/understand documents such as policy manuals, safety rules, operating and maintenance instructions.
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Ability to deal with problems involving several known variables in situations of a routine nature.
• Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
• Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals.
• Ability to write routine reports and correspondence.
• Follow all safety procedures.

Qualifications

• High School Diploma, GED, Trade, Technical, or Vocational school.

Skills

• Knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).

Benefits

• 120 Hours Paid Time Off annually; prorated upon hire.
• 40 Hours Sick Time annually; prorated upon hire.
• 2 Volunteer Days annually to give back to causes important to you and your community.
• 12+ Company Holidays annually.
• Paid Parental Leave to support you and your family.
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing.
• Company Discounts Program offering savings with many major retailers and service providers.
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth.
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them.

Pay

$17.00 - $20.00

Schedule

Regular work schedule will be determined based on the needs of the property and the individual's qualifications.