Maintenance Technician I (San Mateo Market)

About the Role

The Neighbor Service Technician I is responsible for efficiently performing all general maintenance tasks, including service requests and turnover functions, to maintain and preserve the Neighborhood and provide a quality living environment for the Neighbors. First and foremost, it's your job to ensure our Neighbors feel at home, well-cared for, and genuinely proud to live in our Neighborhoods.

Responsibilities

• Timely completion of all phases of apartment turnovers.
• Troubleshooting and repair of most major and all minor mechanical systems.
• Assisting Neighbors with basic appliance repairs and installation, plumbing, carpentry, electrical, and painting.

Requirements

• High School Diploma or General Education Degree (GED).
• Minimum of two years of experience and/or training in apartment maintenance.
• Must be available for on-call services.
• Ability to speak, communicate, read, write, and understand English (or other primary languages used in the workplace) to maintain safety and serve customers.
• Basic computer proficiency and understanding of building materials and tools.

Physical Demands

• Requires standing, climbing, balancing, sitting, walking, and repetitive motions.
• Most work tasks are performed outdoors in moderate temperatures.
• Must be able to lift up to 50 lbs. occasionally.

Pay

Compensation Pay Range: $27.75 to $28.75 per hour.

• Discretionary Semi-Annual Bonus Plan.
• Standby Pay & On-Call Premium Pay.
• Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests (where applicable).

Benefits

• 100% Company-paid Medical, Vision, and Dental plans (including eligible dependents) with affordable buy-up options.
• Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability.
• Behavioral Health Program accessible 24/7.
• Tax-Free Flexible Spending Accounts.
• 401(K) Retirement Plan with Employer Matching.
• Recognition & Rewards Program (Torch).
• Vacation: 10 days per year with accrual increasing over time.
• Anniversary Vacation: 40-hour vacation granted at tenured milestones.
• Sick Leave: 9 days per year.
• 12 paid holidays, including your birthday.
• Paid Volunteer Time.
• Tenure-based Housing Discounts.
• Educational Assistance and Tuition Reimbursement.