Maintenance Technician I - Mount Washington

About the role

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, you can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail. We invite you to join our mission of Building Communities, Enriching Neighborhoods.

This position supports a residential apartment building in Independence, MO – Mount Washington Senior Apartments (45 units of affordable housing).

Schedule

This is a full-time position. The schedule is Monday – Friday, 8 am – 5 pm. Some evening and weekend on-call rotations are required.

Responsibilities

• Performs highly diversified duties to install, troubleshoot, repair, and maintain the assigned real estate portfolio with special attention to safety, predictive, and preventative maintenance.
• Completes general maintenance and upkeep including minor plumbing, electrical, HVVAC, light carpentry, painting, and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepares and turns vacated apartment units within a 24-hour period (5 days if not immediate); all vacated apartments must be painted, thoroughly cleaned, carpets shampooed, and repairs completed in a timely and impeccable manner.
• Completes hands-on work for all building repairs, preventative maintenance, and general upkeep; uses a variety of hand and power tools, electric meters, and material handling equipment.
• Performs daily property walks to ensure resident/tenant property rules are followed and the property is clean, orderly, and in good maintenance condition.
• Works on the last and first day of each month until responsibilities are completed; some overtime may be required.
• Assists in maintaining sufficient maintenance supply stock and contracting outside vendors for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.
• Maintains exterior grounds and interior common areas including picking up trash, sweeping walks and curbs, watering lawns and landscaping, shoveling walks, sanding or salting icy areas, and performing year-round grounds maintenance including snow and ice removal.
• Maintains excellent customer service and relations with residents, tenants, vendors, and internal/external organizations.
• Keeps management informed about property conditions, resident/tenant complaints, and suggestions for improvement; coordinates unit inspections and reviews turnover schedule with management.
• Reports resident/tenant lease and policy violations to management.
• Produces required volume of work by planning, organizing, and prioritizing duties; adheres to attendance policy and all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.

Requirements

• High school diploma/GED and completion of a craft apprenticeship, or equivalent years of education and production maintenance experience.
• 1–3 years of experience in maintenance or related carpentry/construction, ideally in residential or commercial real estate.
• Special boilers license or willingness to obtain one, if applicable.
• Must provide own hand tools.
• Must possess a current and valid driver’s license, reliable vehicle with valid insurance, and a safe driving record.
• Willingness and ability to run errands to hardware stores for supplies.
• Excellent verbal, written, and presentation skills; ability to communicate effectively with tenants, vendors, and corporate divisions.
• Passion for the mission, vision, and values of Sherman Associates.
• Must live within 30 minutes of the property to meet on-call standards.

Work environment

Frequent exposure to fumes or airborne particles, moving mechanical parts, vibration, and loud noise levels. Regular outdoor and indoor physical activity required.

Physical requirements

Position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting and/or moving items over 50 pounds throughout the day. Specific vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Screening requirements

• Must pass a Motor Vehicle Record check and maintain a safe driving record.
• Must successfully meet criminal background screening requirements.

Benefits

• Medical, dental, and vision insurance plans
• Employer-paid short-term disability and life insurance
• Supplemental insurance policies including Voluntary Accident & Critical Illness, Hospital Indemnity, Long-Term Disability, and Pet insurance
• Employer-paid employee assistance program
• Fully vested 401(k) company match program
• 9 paid holidays and competitive PTO program
• Sherman Associates’ Starbucks and hotel discounts