Maintenance Technician I

4400 W Wendover Ave, Greensboro, North Carolina, United States, 27407

Full Time

About the role

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Display basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.

Responsibilities

• Visually inspect tools, equipment, or machines
• Carry equipment (e.g., tools, radio)
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings
• Maintain maintenance inventory and requisition parts and supplies as needed
• Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards
• Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and complete cleanup of the painting or repair area
• Test, troubleshoot, and perform basic repair on equipment, plumbing (e.g., plunge toilets, unclog drains), electrical components (lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, switches, outlets), and other guestroom items
• Program TVs and perform general housekeeping and engineering-related inventory duties
• Use the Lockout/Tagout system before performing any maintenance work
• Perform repairs on interior and exterior landscaping and external landscaping sprinklers
• Display basic computer skills including inputting air handler schedules and making temperature changes
• Follow all company and safety/security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Adhere to quality expectations and standards
• Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to concerns of other employees
• Speak with others using clear and professional language
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and heavier objects with assistance
• Move up and down stairs, service ramps, and/or ladders
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Enter and locate work-related information using computers
• Perform other reasonable job duties as requested

Requirements

• High school diploma or G.E.D equivalent
• Some experience in general maintenance, exterior and interior surface preparation, and painting
• Experience in hotel engineering or maintenance (preferred)
• Driver’s License

Skills

• Air conditioning and refrigeration
• Electrical systems and components
• Mechanical systems
• Plumbing
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment maintenance
• Basic computer skills
• Physical ability to move, lift, carry, push, pull, and place objects up to 50 pounds
• Ability to move up and down stairs, service ramps, and/or ladders
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping