Maintenance Technician

About the role

The Maintenance Technician is part of the Operations Department, taking direction from the Maintenance Supervisor and reporting directly to the Property Manager. The role involves maintaining, repairing, and ensuring the cleanliness of assigned apartment buildings, which may span multiple locations and building types. The Maintenance Technician plays a crucial role in upholding the highest standards of excellence set by the company and the industry.

Responsibilities

• Perform 30 minutes of administrative work each morning, including online training, reviewing company updates, messages from the executive team, scheduling vendors, ordering parts, and participating in team meetings.
• Maintain consistent communication and compliance with Property Managers, Maintenance Supervisors, Regional Property Managers, Regional Maintenance Managers, and the Property Support Center.
• Ensure all service requests and repairs are completed correctly and promptly using the company’s mobile Maintenance app.
• Assist with turnkey operations, including scheduling, punching, painting, and cleaning within five business days of move-out.
• Maintain an effective preventative maintenance program.
• Prepare for Owner, Federal, State, and local inspections.
• Inspect grounds, buildings, and common areas to ensure a safe and clean environment.

Performance Metrics

• Property inspection results will be consistently excellent.
• Work orders and units will be consistently completed on time.
• Preventive maintenance will be done professionally and on time.
• Customer satisfaction surveys will be consistently perfect.

Requirements

• High School Diploma or GED; technical training certifications are a plus.
• One year of property maintenance responsibilities or similar experience.
• Valid driver’s license, insured vehicle, and ability to travel between properties.
• Obtain a company-provided EPA certification within six months of employment.

Working Conditions

• Ability to work periodic flexible hours, including on-call after-hour emergency service.
• Ability to travel by plane and automobile.
• Ability to work at property locations within or near transitional neighborhoods.
• Physical ability to climb stairs, take elevators, bend, squat, reach overhead, and meet standard mobility and lifting requirements for property maintenance tasks.
• Ability to multitask, stay organized, and meet deadlines.
• Hands-on repair and maintenance work constitutes the majority of time and duties.

Pay

$24–$25/hour, depending on experience.