Maintenance Technician

Be part of the opening team at AC Hotel and Moxy Dallas Uptown! We’re looking for a dependable, hands-on Maintenance Technician who takes pride in keeping our hotels safe, comfortable, and guest-ready. This role will support both properties by completing preventive maintenance, responding to guest and associate requests, troubleshooting equipment, and assisting with repairs throughout guest rooms and public areas. The ideal candidate is proactive, detail-oriented, and ready to jump in wherever needed to help create an exceptional experience for our guests and team.

About the role

The Maintenance Technician is responsible for providing technical and maintenance services throughout the hotel to keep the hotel’s general equipment and systems in excellent condition. Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance as required by scheduling, which will vary according to the needs of the hotel.

Responsibilities

• Perform routine preventive maintenance to ensure machines run smoothly, building systems operate efficiently, and the physical condition of the building stays in good condition.
• Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep product quality standards.
• Check electrical systems such as air conditioning controls, television sets, and lighting systems; make minor repairs and/or replacements.
• Assist in checking and making routine repairs and major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures (e.g., pipelines, toilets, sinks).
• Service the hotel's pool, including adjusting chemicals and cleaning filters; complete maintenance request forms and record logs.
• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, trash removal, and gardening).
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, and counters; paint and finish furniture if needed.
• Respond in a courteous manner to all guest questions, complaints, and requests to ensure strong guest satisfaction.
• Operate heavy machinery.
• Repair or replace defective equipment parts using hand tools and power tools, and reassemble equipment.
• Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary.
• Assemble, install, and/or repair wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment.
• Perform maintenance work orders in a timely manner to maintain guest satisfaction.
• Communicate with other departments regarding guest room conditions.
• Maintain clean and orderly work areas and storage rooms.
• Perform other duties as requested by management.
• Attend all training and meetings as required by management.

Benefits

• Comprehensive benefits package including medical, dental, vision, disability, and life insurance.
• Generous 401(k) retirement match.
• Paid holidays and paid time off.
• Employee Assistance Program and Fund.