Maintenance Technician

KETTLER currently has an opening for a Maintenance Technician at Avondale Overlook, located in Hyattsville, MD. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing, and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalate problems to supervisor or outside contractor as necessary.
• Participate in all maintenance projects.
• Prepare vacant units for market-ready status through turn-over repairs and improvements.
• Perform preventive maintenance repair on all systems at the property.
• Perform general repair of property grounds, apartments, and building exteriors.
• Demonstrate customer service skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Requirements

• EPA/CFC Type I & II certifications preferred — must obtain within 90 days from date of hire.
• 2 years of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after-hours emergency maintenance, including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.

Benefits

• Paid Time Off
• Health, Dental, Vision insurance
• Life Insurance
• Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Pay

$29-31/hr