Maintenance Technician

About the Role

This is an Intermediate / Journey Level maintenance technician position that performs a broad range of complex repairs with minimal supervision. The primary focus is on core maintenance, troubleshooting, and intermediate repairs.

Responsibilities

• Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems
• Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains
• Handling "make-ready" duties and inspecting vacant units for rent-readiness
• Providing technical direction to Level 1 staff
• Participating in on-call rotations for after-hours emergencies
• General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc.
• Following company safety procedures and appearance standards

Requirements

• Previous experience (usually 1–3 years) with intermediate knowledge of plumbing, electrical, and HVAC
• Strong quality and deadline orientation
• High school diploma; trade school or some college preferred
• EPA certification Type I, II, or Universal preferred in some portfolios
• CPO certification preferred
• Bilingual communication ability where useful for the properties

Skills

Communication Skills

• Ability to explain technical issues and next steps to residents in simple, clear language
• Interdepartmental communication with leasing teams to update them on apartment turnover and service request status
• Communicate directly with residents during emergency calls and appropriately respond to on-call scenarios independently

Technology Skills

• Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory
• Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment
• Understanding and troubleshooting digital, programmable thermostats
• Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage

Physical/Work Requirements

• Frequent bending, lifting, walking, standing, and outdoor work
• Emergency/weekend support is required
• Ability to lift 50 lbs

Benefits

• Full insurance benefit suite including Medical, Dental, Vision, Critical Illness, Accident, and Short Term Disability Insurance
• Company-paid Life Insurance (option to buy additional available) and Long-Term Disability
• Access to Mental Health & Well-Being services
• 401K: Bridge Investment Group will match contributions dollar-for-dollar, up to 6% of pay (fully vested immediately). Eligible employees are automatically enrolled at a 4% contribution rate (*must be at least 21 years of age and have worked for the Company for at least 60 days)
• Paid Time Off: 5.23 hours accrued per pay period for a total of 17 days per year
• 11 Paid Holidays per year
• Paid parental leave: Four weeks as the primary caregiver or two weeks as the secondary caregiver after six months of employment; twelve weeks as the primary caregiver after two years of employment
• Tuition Reimbursement: Up to $5,000 per year for pre-approved tuition expenses (repayment obligations may apply if employment terminates prior to 24 months)